Video | Agriculture | Confidence | Economy | Energy | Employment | Finance | Media | Property | RBNZ | Science | SOEs | Tax | Technology | Telecoms | Tourism | Transport | Search

 


EPMU will challenge Air NZ call centre outsourcing

January 15, 2013
Media Release

EPMU will challenge Air NZ call centre outsourcing

The Engineering, Printing and Manufacturing Union has entered into consultation with Air New Zealand over the airline’s proposal to contract out part of its call centre work to IBM.

The proposal, which the union will be challenging, would transfer the employment of around 80 temporary staff to IBM and affect the airline’s bookings, sales and general customer enquiry lines.

EPMU assistant director of organising Strachan Crang says the union is concerned the contracting out proposal would mean cuts to pay and conditions.

“This is core Air New Zealand business so it’s hard to see what the case for contracting out could be other than to cut costs. Our fear is that any cost savings from this proposal will be paid for out of our members’ pay packets.

“We’re also concerned that the company hasn’t come to us previously to look at cost savings and has instead looked to contracting out as the first solution.”

Mr Crang says there is also concern over the future of the remaining 351 permanent positions that aren’t at this stage affected by the proposal.

“No one at this stage can give us a guarantee that the remaining permanent positions will stay within Air New Zealand in the future.

“The EPMU will be scrutinising this proposal carefully and where necessary we will be challenging it and proposing alternatives.”

The deadline for feedback on the proposal is February 22.

ENDS


© Scoop Media

 
 
 
 
 
Business Headlines | Sci-Tech Headlines

 

Finance: Major Campaign To End "Gross Overtaxation Of Savings"

The campaign – which includes a special web site through which New Zealanders can e-mail their own and other MPs and party leaders – is backed by Age Concern, Consumer NZ, the Financial Services Council and the Taxpayers’ Union. More>>

ALSO:

Scoop Business: Leighton-Led WGP To Build, Manage Transmission Gully

The Wellington Gateway Partnership, led by a unit of ASX-listed Leighton Holdings, has won the $1 billion contract to build the Transmission Gully road north of Wellington. More>>

ALSO:

Gareth Morgan: The Government’s Fresh Water Policy – Revisited

Fresh water quality is the latest area to be in the sights of Gareth Morgan and his research organisation The Morgan Foundation... They found that the fresh water policy was a bit murkier than the Environment Minister let on. More>>

ALSO:

Interest Rates: RBNZ Hikes OCR To 3.5%, ‘Period Of Assessment’ Now Needed

Reserve Bank governor Graeme Wheeler raised the official cash rate as expected, while signalling a pause in rate hikes to assess the impact of moves so far this year. The kiwi dollar sank after Wheeler said its strength was “unjustified” and that the currency could have “a significant fall.” More>>

ALSO:

Fonterra: Canpac Site 'Resize' To Focus More On Paediatrics

Fonterra is looking at realigning its packing operations at Canpac, in the Waikato, to focus more on paediatric nutritionals... The proposed changes could mean around 110 roles may not be required at the site which currently employs 330. More>>

ALSO:

Scoop Business: Postie Plus Brand Gets 2nd Chance With Well-Funded Pepkor

The Postie Plus brand is getting a new lease of life after South Africa’s Pepkor bought the failed retailer’s assets out of administration and said it will use its purchasing power to reduce costs of stock and fatten margins. More>>

ALSO:

Get More From Scoop

 
 
Computer Power Plus

Standards New Zealand

Standards New Zealand
 
 
 
 
 
 
 
 
Business
Search Scoop  
 
 
Powered by Vodafone
NZ independent news