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Dimension Data Joins Riverbed Support Partner Programme


Dimension Data Joins Riverbed Authorised Support Partner Programme

Singapore, 22 January 2013 – Dimension Data, the USD 5.8 billion global ICT solutions and services provider, announced today it has joined the Riverbed® Authorised Support Partner Programme (RASP). This allows Dimension Data to build closer relationships with its global clients and provide high-value services and support for Riverbed deployments. Dimension Data will support the full portfolio of Riverbed performance solutions spanning WAN optimisation, edge virtual server infrastructure (edge-VSI), application-aware network performance management, application delivery controllers, web content optimisation (WCO), and cloud data protection for backup and disaster recovery.

More than 20,000 organisations worldwide depend on Riverbed to understand, optimise and consolidate their IT infrastructure, through solutions that overcome performance issues caused by distance, distributed computing, and ever increasing amounts of data. As IT organisations embark on strategic initiatives to virtualise, consolidate, and migrate workloads into cloud environments, users are moved farther from their data. Slow applications, slow file transfers and inefficient websites can negatively impact the performance and success of these initiatives.

Gary Middleton, Dimension Data’s Global Business Development Manager, Network Integration said, “We are proud to become one of only a handful of Riverbed partners in the world with global RASP status. The Group has a long history with Riverbed. This, coupled with the strategic investments made by Dimension Data, provides the best audited coverage of Riverbed support globally.

“What’s even more exciting is our new Network Optimisation Assessment (NOA) offering, which is based on Riverbed Cascade network performance management, is being field tested with a select group of clients and became generally available in early December. NOA gives organisations visibility into, and a breakdown of their network traffic patterns. In addition, it provides accurate performance statistics on how the existing network is performing; identifies top network resource consumers (users and applications), as well as network performance problems; and enables more informed network planning such as reviewing the network for voice, video or even cloud computing. This in turn allows for better selection of performance optimisation and network performance management solutions that will ensure these solutions have a higher potential for delivering on the clients unique business outcomes,” continued Middleton. Page 2 of 2


“Enterprises benefit from Dimension Data’s global expertise in deploying, integrating, and managing significant technology implementations, which feature Riverbed performance solutions,” said Scott Downie, senior vice president of worldwide support at Riverbed. “As we scale our support organisation to include services from our valued partners, Riverbed is able to focus on our core competencies – providing enterprises with award-winning performance solutions that enable them to accomplish strategic IT initiatives, including IT consolidation, cloud computing, and virtualisation.”

-ENDS-

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