Video | Agriculture | Confidence | Economy | Energy | Employment | Finance | Media | Property | RBNZ | Science | SOEs | Tax | Technology | Telecoms | Tourism | Transport | Search

 


Waipareira Trust chooses Microsoft

Media release

24 January 2013

Waipareira Trust chooses Microsoft to support global software launch

Te Whānau O Waipareira Trust has chosen Microsoft’s award-winning customer relationship management (CRM) solution Microsoft Dynamics CRM to drive its new software tool that is set to be launched internationally to community service providers.

Developed in-house by Whānau Tahi Ltd., a subsidiary of the Trust, the Whānau Tahi Navigator system is a vertical software solution that has already changed the way community services are delivered to New Zealand families, helping the Trust streamline access to vital healthcare, justice, education and social services.

The system was designed to support an all-inclusive approach to providing services and opportunities to families through a family-centric model of services delivery. This unique approach focuses on the whole family, with emphasis on empowering them to achieve their aspirations towards positive lifestyles.

To support this, and as it seeks to become an industry leader in software development for community service providers around the world, the Trust looked to Microsoft’s advanced xRM capabilities, strength and commitment.

“Our decision to partner with Microsoft was simple,” says the Trust’s Chief Executive Officer, John Tamihere.

“Not only does Dynamics CRM interface well with our other systems, Microsoft is a trusted, international brand that will support the long-term viability of our programme.”

The Trust is working towards integrating the Whānau Tahi Navigator software with Medtech 32 – a software product used by the vast majority of GPs and other community services providers in New Zealand and many others around the world. The move will eliminate duplication of data entry and enable practitioners to access data quickly and efficiently to ensure their workload is focused on clients, rather than paperwork.

“We’re making the system as seamless as possible for GPs, social workers and healthcare workers,” says Whānau Tahi’s Principal and Trust Deputy Chief Executive Officer, Steve Keung, who notes the Trust will also use Dynamics CRM to streamline its referral service, financial system, clinical systems and human resource management.

Te Whānau O Waipareira Trust is already reaping the benefits of its decision to ditch paper-based systems for Dynamics CRM technology, with improved data and information sharing, better outcome measurement, and more robust accountability for management, clients and those providing funding. Streamlined and automated business processes are also leading to improved productivity while, at the same time, the Trust is making the right steps towards maximising funding.

“We required a system with capability to link funder investment to a measureable outcome. If we invest a dollar, we must be able to link that dollar to an outcome, be that extended life, increased employment, or improved literacy. We must think in terms of outcomes, not outputs,” says John.

“Thanks to Dynamics CRM, we can support families far more efficiently and effectively into the future, making life-changes, while being accountable to families and funders for every dollar invested.”

Te Whānau O Waipareira Trust will be well-supported by Microsoft as it considers other technology rollouts, including SharePoint, Windows Server 2012, Windows 8 and Surface tablets.

“Working closely with the Trust, we’ve already made great leaps and bounds with Dynamics CRM, but that’s really just the start of things to come,” says Microsoft New Zealand Dynamics Lead, Lindsay Zwart.

- - Ends - -

© Scoop Media

 
 
 
 
 
Business Headlines | Sci-Tech Headlines

 

Tourism: China Southern Airlines To Fly To Christchurch

China Southern Airlines, in partnership with Christchurch Airport and the South Island tourism industry, has announced today it will begin flying directly between Guangzhou, Mainland China and the South Island. More>>

ALSO:

Dodgy: Truck Shops Come Under Scrutiny

Mobile traders, or truck shops, target poorer communities, particularly in Auckland, with non-compliant contracts, steep prices and often lower-quality goods than can be bought at ordinary shops, a Commerce Commission investigation has found. More>>

ALSO:

Auckland Transport: Government, Council Agree On Funding Approach

The government and Auckland Council have reached a detente over transport funding, establishing a one-year, collaborative timetable for decisions on funding for the city's transport infrastructure growth in the next 30 years after the government refused to fund the $2 billion of short and medium-term plans outlined in Auckland's draft Unitary Plan. More>>

ALSO:

Bullish On China Shock: Slumping Equities, Commodities May Continue, But Not A GFC

The biggest selloff in stock markets in at least four years, slumping commodity prices and a surge in Wall Street's fear gauge don't mean the world economy is heading for another global financial crisis, fund managers say. More>>

ALSO:

Real Estate: Investors Driving Up Auckland Housing Risk - RBNZ

The growing presence of investors in Auckland's property market is increasing the risks, and is likely to both amplify the housing cycle and worsen the potential damage from a downturn both to the financial system and the broader economy, said Reserve Bank deputy governor Grant Spencer. More>>

ALSO:

Annual Record: Overseas Visitors Hit 3 Million Milestone

Visitor arrivals to New Zealand surpassed 3 million for the first time in the July 2015 year, Statistics New Zealand said today. The record-breaking 3,002,982 visitors this year was 7 percent higher than the July 2014 year. More>>

ALSO:

Get More From Scoop

 
 
 
 
 
 
 
 
 
Business
Search Scoop  
 
 
Powered by Vodafone
NZ independent news