Video | Agriculture | Confidence | Economy | Energy | Employment | Finance | Media | Property | RBNZ | Science | SOEs | Tax | Technology | Telecoms | Tourism | Transport | Search


Don’t let your guard down, says AA Insurance

Don’t let your guard down, says AA Insurance

Auckland – 5 February 2013 – With Christmas behind us and the summer holidays drawing to a close, now is a good time to re-evaluate your home’s insurance cover and safeguard your newly acquired possessions in case of theft or burglary.

The average AA Insurance claim for a burglary in 2012 was approximately $5,000 and the most common items reported stolen were smartphones and jewellery. Other items that topped claims included laptops, cameras and small electronic items. Most burglars are opportunistic and most break-ins are recorded during daylight hours, according to AA Insurance claims data. Thieves continue to use easy options to gain entry into a property with AA Insurance customers reporting that open windows and sliding doors were used most commonly.

“From speaking with customers we know that following a break-in people take extra steps to increase both their home security and ensure their home and contents have adequate insurance cover,” says Suzanne Wolton, Head of Customer Relations, AA Insurance. “Post-Christmas is the perfect time to re-evaluate the cover you have, as many people acquire new and expensive items over the holidays, whether they are given to them as presents or purchased in the sales.”

Customers should contact their insurance company and check what valuable items they need to list separately on the contents insurance policy.

“The most important thing a customer can do is keep proof of purchase or proof of ownership for all ‘big ticket’ items” says Suzanne. “This could be in the form of the original boxes, manuals, receipts, valuations or photos. This makes it much easier for us to source an equivalent replacement for them, quickly. Let your insurer know about valuables such as jewellery, antiques, cameras and computers so it can specify them on your policy. If we don’t know about the extra cover you need for your special items, the standard limit will apply.”
Taking pictures of receipts and items and backing them up on multiple devices is always going to be beneficial. To help customers estimate the value of some of the more general items a household might have, AA Insurance has an online Contents Calculator.

One AA Insurance customer returned from a long weekend to find her home broken into, despite her absence not being evident because the property was concealed from the street by trees and fencing. The offender cut the alarm and removed security lights leaving them on the lawn as though a contractor had been doing renovations. Unhindered the thief then proceeded to take his or her time and remove a good deal of the customer’s property.

While out of town another AA Insurance customer reported that thieves brought a moving truck down their driveway. When the customer returned home, they realised that everything was stolen, including the toilet. Police did catch up to the offenders, because the toilet was found for sale in a local second hand shop.

About AA Insurance

AA Insurance was launched in 1994 and is a joint venture between New Zealand Automobile Association and Suncorp.

AA Insurance employs around 580 staff servicing more than 280,000 customers and manages over 500,000 policies covering motor, home and contents insurance.

AA Insurance was named as New Zealand’s best workplace at the 2011 JRA Best Workplaces Survey, winning the overall award and the large company category. From 2008 to 2012 AA Insurance has consistently been a finalist.

AA Insurance was also named winner of the 2012 New Zealand Insurance Industry Awards for Direct Insurance Company of the Year, as well as voted Most Trusted Insurer by New Zealanders in the Insurance Providers category of the 2012 Reader’s Digest Most Trusted Brands survey, conducted by Catalyst Research.

AA Insurance Limited has an A+ (Strong) Insurer Financial Strength Rating given by Standard and Poor’s (Australia) Pty Ltd. For further information visit

AA Insurance is proud to support youth charity Blue Light as its principle corporate sponsor.

© Scoop Media

Business Headlines | Sci-Tech Headlines


Oceans: NOAA Declares Third Ever Global Coral Bleaching Event

As record ocean temperatures cause widespread coral bleaching across Hawaii, NOAA scientists confirm the same stressful conditions are expanding to the Caribbean and may last into the new year, prompting the declaration of the third global coral bleaching event ever on record. More>>

Scoop Business: A Decade Of Government Pre-Seed Investment

More publicly-funded science is being commercialised after a decade of government ‘pre-see’d investment, according to an independent review. More>>


Solid Energy: Plan To Shut Unprofitable Huntly East Mine

Solid Energy, the state-owned coal miner in voluntary administration, plans to shut down its unprofitable Huntly East mine and lay off 65 staff after deciding the site stands "no chance whatsoever" of finding a buyer. More>>


E Tū: Merger Creates NZ's Biggest Private Sector Union

E tū has been created by the merger of the Engineering, Printing and Manufacturing Union and Service and Food Workers’ Union. It represents more than 50,000 working New Zealanders in industries as diverse as aviation, construction, journalism, food manufacturing, mining and cleaning. More>>


Internet: NZ Govt Lifts Target Speeds For Rural Broadband

The government has lifted its expectations on faster broadband speeds for rural New Zealand as it targets increased spending on research and development in the country's information and communications technology sector, which it sees as a key driver for export growth. More>>


Banks: Westpac Keeps Core Government Transactions Contract

The local arm of Westpac Banking Corp has kept its contract with the New Zealand government to provide core transactions, but will have to share peripheral services with its rivals. More>>


Science Investment Plan: Universities Welcome Statement

Universities New Zealand has welcomed the National Statement of Science Investment released by the Government today... this is a critical document as it sets out the Government’s ten-year strategic direction that will guide future investment in New Zealand’s science system. More>>


Get More From Scoop

Search Scoop  
Powered by Vodafone
NZ independent news