Video | Agriculture | Confidence | Economy | Energy | Employment | Finance | Media | Property | RBNZ | Science | SOEs | Tax | Technology | Telecoms | Tourism | Transport | Search

 


Kapiti MEGA Store Subject of Latest Case Study


Kapiti MEGA Store Subject of Latest Case Study

When a staff member at Mitre 10 MEGA Kapiti, goes out of their way to locate the item you want and then takes you directly to it … that’s not an accident, it’s a result of the company’s culture.

Selection of all 80 staff includes an assessment of the individual applicant’s ability to fit that culture, and as revealed in the just released Business Kapiti Horowhenua case study having a team of high quality, well trained, motivated staff makes a difference to profitability.

It also discloses that the company’s business plan was rated by the Electra Business Awards assessors as "....with the best nationally and possibly 'world class',” while Mitre 10 MEGA Kapiti is committed to the on-going pursuit of excellence.

Named in October as the ‘2012 Electra Business of the Year’ for Kapiti and Horowhenua, and also taking out the categories of Staff Development, Marketing and Image Building and High Growth, Mitre 10 MEGA Kapiti is the fourth case study to have been written about the Business Awards winners.

It emphasises the store’s commitment to planning and research, leaving as little as possible to chance; emphasis on staff selection, having the right people to fit their culture; quality customer service and a breath of strategies with a single focal point – striving for excellence.

The case study author, Chris Ineson of DrivingForces, reports that the company is similar to other winners in that it is in rapid growth mode, competes successfully against strong competition and operates in an evolving and increasingly sophisticated sector where quality and consistency of product and service are paramount and where measuring and benchmarking its performance against other businesses is standard practice.

He goes on to say that is also different from previous winners. Although it is a family business, it is part of a Members’ cooperative which means it can access a large range of support services from Mitre 10 Support Centre in Auckland such as national marketing, and is able to network and draw on the best practices from the Mitre 10 “family network” throughout the country.

Mitre 10 MEGA Kapiti is owned and operated by Vincent and Tricia Indo, who are in partnership with Graeme and Stephen Ricketts who own two Mitre 10 MEGA stores in the Hawkes Bay.

Through the case study, readers are able to learn of the care taken in developing the partnership, researching the market and planning the detail.

This case study and the three former ones (Tuatara Brewery Ltd, Aura Software
Security Ltd and Turk’s Poultry Farm Ltd) can be downloaded from www.electra.co.nz/businessawards

Vince Indo, Managing Director of Mitre 10 MEGA Kapiti, will be the guest speaker at the Kapiti Business Breakfast to be held at the Southward complex on Wednesday next week (13 February 2013).

Click here to read: Business_of_the_Year_2012_case_study_Mitre_10_MEGA_Kapiti.pdf

ENDS

© Scoop Media

 
 
 
 
 
Business Headlines | Sci-Tech Headlines

 

PGPs: New Programme Sets Sights On Strong Wool

A new collaboration between The New Zealand Merino Company (NZM) and the Ministry for Primary Industries (MPI), announced today, aims to deliver premiums for New Zealand's strong wool sector... More>>

ALSO:

Restrictions Lifted: No Further Tau Flies Found

The Ministry for Primary Industries (MPI) confirms that all restrictions on the movement of fruit and vegetables in Manurewa, Auckland, due to the Tau fly, have been lifted as of 2.26pm on Sunday 7 February. More>>

Crowdfinding: Awaroa Beach To Become Public Land If Appeal Succeeds

Conservation Minister Maggie Barry says a privately-owned beach will become part of the Abel Tasman National Park if an online crowdfunding campaign to buy it succeeds... More>>

ALSO:

Meat Workers Union: Waitangi Mondayisation Flaunted By Large Employer Of Maori

At the AFFCO Talley owned meat plant in Rangiuru, the company has resorted to bullying and threats... saying they could be disciplined and their union sued for an unlawful strike if workers exercise their rights to a paid day off tomorrow. More>>

Earlier:

ETS Review: Modelling Documents Released

Three technical documents are being released to help New Zealanders engage with the Emissions Trading Scheme (ETS) review, Climate Change Minister Paula Bennett says. More>>

ALSO:

Northland: Govt Plan Targets Transport, Web, Maori Assets

The government has released a 10-year plan to attract investors and lift economic growth in Northland, a region that perennially underperforms the rest of the country even while being endowed with natural beauty, productive land, minerals, a potential workforce, scope for manufacturing, forestry and aquaculture, and proximity to Auckland. More>>

ALSO:

Statistics: Unemployment Rate Falls To 5.3 Percent

The unemployment rate fell to 5.3 percent in the December 2015 quarter (from 6.0 percent), Statistics New Zealand said today. This is the lowest unemployment rate since March 2009. There were 16,000 fewer people unemployed than in the September ... More>>

ALSO:

Get More From Scoop

 
 
 
 
 
 
 
 
 
Business
Search Scoop  
 
 
Powered by Vodafone
NZ independent news