Video | Agriculture | Confidence | Economy | Energy | Employment | Finance | Media | Property | RBNZ | Science | SOEs | Tax | Technology | Telecoms | Tourism | Transport | Search

 


Kapiti MEGA Store Subject of Latest Case Study


Kapiti MEGA Store Subject of Latest Case Study

When a staff member at Mitre 10 MEGA Kapiti, goes out of their way to locate the item you want and then takes you directly to it … that’s not an accident, it’s a result of the company’s culture.

Selection of all 80 staff includes an assessment of the individual applicant’s ability to fit that culture, and as revealed in the just released Business Kapiti Horowhenua case study having a team of high quality, well trained, motivated staff makes a difference to profitability.

It also discloses that the company’s business plan was rated by the Electra Business Awards assessors as "....with the best nationally and possibly 'world class',” while Mitre 10 MEGA Kapiti is committed to the on-going pursuit of excellence.

Named in October as the ‘2012 Electra Business of the Year’ for Kapiti and Horowhenua, and also taking out the categories of Staff Development, Marketing and Image Building and High Growth, Mitre 10 MEGA Kapiti is the fourth case study to have been written about the Business Awards winners.

It emphasises the store’s commitment to planning and research, leaving as little as possible to chance; emphasis on staff selection, having the right people to fit their culture; quality customer service and a breath of strategies with a single focal point – striving for excellence.

The case study author, Chris Ineson of DrivingForces, reports that the company is similar to other winners in that it is in rapid growth mode, competes successfully against strong competition and operates in an evolving and increasingly sophisticated sector where quality and consistency of product and service are paramount and where measuring and benchmarking its performance against other businesses is standard practice.

He goes on to say that is also different from previous winners. Although it is a family business, it is part of a Members’ cooperative which means it can access a large range of support services from Mitre 10 Support Centre in Auckland such as national marketing, and is able to network and draw on the best practices from the Mitre 10 “family network” throughout the country.

Mitre 10 MEGA Kapiti is owned and operated by Vincent and Tricia Indo, who are in partnership with Graeme and Stephen Ricketts who own two Mitre 10 MEGA stores in the Hawkes Bay.

Through the case study, readers are able to learn of the care taken in developing the partnership, researching the market and planning the detail.

This case study and the three former ones (Tuatara Brewery Ltd, Aura Software
Security Ltd and Turk’s Poultry Farm Ltd) can be downloaded from www.electra.co.nz/businessawards

Vince Indo, Managing Director of Mitre 10 MEGA Kapiti, will be the guest speaker at the Kapiti Business Breakfast to be held at the Southward complex on Wednesday next week (13 February 2013).

Click here to read: Business_of_the_Year_2012_case_study_Mitre_10_MEGA_Kapiti.pdf

ENDS

© Scoop Media

 
 
 
 
 
Business Headlines | Sci-Tech Headlines

 

Interest Rates: Wheeler Hikes OCR To 3% On Inflationary Pressures, Eyes Kiwi

Reserve Bank governor Graeme Wheeler lifted the official cash rate for the second time in as many months, saying non-tradable inflationary pressures were "becoming apparent" in an economy that’s picking up pace and he's watching the impact of a strong kiwi dollar on import prices. More>>

ALSO:

Scoop Business: Equity Crowd Funding Carries Risks, High Failure Rate

Equity crowd funding, which became legal in New Zealand this month, comes with a high risk of failure based on figures showing existing forays into social capital have a success rate of less than 50 percent, one new entrant says. More>>

ALSO:

Scoop Business: NZ Migration Rises To 11-Year High In March

The country gained a seasonally adjusted 3,800 net new migrants in March, the most since February 2003, said Statistics New Zealand. A net 400 people left for Australia in March, down from 600 in February, according to seasonally adjusted figures. More>>

ALSO:

Hugh Pavletich: New Zealand’s Bubble Economy Is Vulnerable

The recent Forbes e-edition article by Jesse Colombo assesses the New Zealand economy “ 12 Reasons Why New Zealand's Economic Bubble Will End In Disaster ”, seems to have created quite a stir, creating extensive media coverage in New Zealand. More>>

ALSO:

Thursday Market Close: Genesis Debut Sparks Energy Rally

New Zealand stock rose after shares in the partially privatised Genesis Energy soared as much as 18 percent in its debut listing on the NZX, buoying other listed energy companies in the process. Meridian Energy, MightyRiverPower, Contact Energy and TrustPower paced gains. More>>

ALSO:

Power Outages, Roads Close: Easter Storm Moving Down Country

The NZ Transport Agency says storm conditions at the start of the Easter break are making driving hazardous in Auckland and Northland and it advises people extreme care is needed on the regions’ state highways and roads... More>>

ALSO:

Get More From Scoop

 
 
Computer Power Plus
 
 
 
 
 
 
 
 
Business
Search Scoop  
 
 
Powered by Vodafone
NZ independent news