Air New Zealand recognised in international airline awards

Media release
22 February 2013

Air New Zealand recognised in international airline awards

Air New Zealand has been recognised as amongst the best in the world for getting passengers to their destinations on time.

The airline has been named best major airline in the Pacific for on-time performance, by flight and information services website FlightStats. Air New Zealand is also one of four finalists in the global Major International Airlines category.

The awards recognise airlines for delivering on a key element of customer service – the ability to meet passengers’ expectations of arriving at their chosen destination on schedule.

Air New Zealand Chief Operations Officer Bruce Parton says this global recognition is shared by the thousands of staff across New Zealand and around the world who work hard every day to bring all the required elements together to ensure flights get away on time, whether it’s a short hop to regional New Zealand or a long haul flight to Los Angeles and beyond.

“Not only are we the best in the Pacific at getting our customers to where they need to be safely and on time, we do so without compromising the truly world-class customer service we pride ourselves on,” Mr Parton says.

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