Video | Agriculture | Confidence | Economy | Energy | Employment | Finance | Media | Property | RBNZ | Science | SOEs | Tax | Technology | Telecoms | Tourism | Transport | Search

 


Code for disclosure of broadband plan information announced

9 May 2013

Code for disclosure of broadband plan information announced by the TCF

As the availability of Ultra-Fast Broadband services increases, how will consumers be able to compare different telecommunications service providers and plans? The New Zealand Telecommunications Forum (TCF) has been working to develop clear guidelines for retail service providers. The suggestions are contained in the TCF’s Draft Broadband Product Disclosure Code which is now open for public consultation.

The need to have a minimum set of information available to consumers wanting to compare broadband plans was highlighted by Communications and Information Technology Minister, Amy Adams. As the forum for all of the key players in the telecommunications industry, the TCF was tasked with developing a standard format for presenting this information to consumers.

David Stone, CEO of the TCF, stated “As an industry, we’re keen to make life as easy as possible for our customers. Our goal is for the standard format for broadband plan information to be as simple to follow as the details you see in a car window on a dealer’s lot. You can see if we have achieved this goal by looking at the proposed format in the draft Code and sending us your feedback.”

Once finalised and approved by the TCF, the Broadband Product Disclosure Code will require all code signatories to provide information about fixed line broadband plans in a comparable and consistent format. This information will be readily accessible to consumers. Over time, the scope of the Code will be widened to cover mobile and wireless broadband plans.

As well as setting the minimum standards for consumer information in what the TCF has termed an Offer Summary, the Code also details:

• How and where retail service providers will need to highlight Offer Summaries as part of their sales processes
• A proposal for a new independent speed measurement scheme, including details of how average speed will be reported in the Offer Summary and in advertising
• Other information that must be made available to consumers about issues and factors that may impact the customer’s broadband speed and/or service

The draft Code can be downloaded from the TCF website at: www.tcf.org.nz/bpd.
The closing date for submissions is 5.00 pm, Friday 7 June 2013.

About the TCF
The New Zealand Telecommunications Forum (TCF) plays a vital role in the New Zealand telecommunications industry, collaboratively developing key industry standards and codes of practice that underpin the country’s digital economy.

Established in 2002 as the Telecommunications Carriers’ Forum, the TCF is a registered incorporated society. It changed its name in 2011 to the New Zealand Telecommunications Forum. Our objective is to actively foster cooperation among the telecommunications industry’s participants, to enable the efficient provision of regulated and non-regulated telecommunications services.

We work with both industry participants and government agencies to achieve our objectives. We work within the telecommunications industry to efficiently resolve regulatory, technical and policy issues, and provide a bridge to government with the results. We offer an expert, informed, and commercially-focused forum to debate problems, and to devise and implement practical, efficient, consensual solutions that enable competition to flourish.

For more information visit: http://www.tcf.org.nz

ENDS

© Scoop Media

 
 
 
 
 
Business Headlines | Sci-Tech Headlines

 

R18: The Warehouse Group Praised For Removing Games

The decision by New Zealand’s largest retailer The Warehouse Group (TW Group), to withdraw stocks of the latest version of Grand Theft Auto V (GTA V) and other R18 games, has been praised by advocacy group Stop Demand Foundation. More>>

ALSO:

Air NZ Wine Awards: Victory For Villa Maria As Pinot Noir Thrills

It was a night to remember as Villa Maria Estate picked up one of the highest accolades of the evening, the O-I New Zealand Reserve Wine of the Show Trophy, at the 28th Air New Zealand Wine Awards. The Villa Maria Single Vineyard Southern Clays Marlborough ... More>>

ALSO:

Future Brighter Money: RBNZ Releases New Bank Note Designs

New Zealand’s banknotes are getting brighter and better, with the Reserve Bank today unveiling more vibrant and secure banknote designs which will progressively enter circulation later next year. More>>

ALSO:

Commerce: Supermarket Inquiry Finds No Breaches By Countdown

The Commerce Commission inquiry into anti-competitive behaviour by Countdown supermarkets, alleged by former Labour Party MP Shane Jones, has found nothing to warrant prosecution, although it warns supermarkets to take care in the way they communicate... More>>

ALSO:

Crown Accounts: English Flags ‘Challenge’ To Budget Surplus

Finance Minister Bill English is warning next month’s half yearly fiscal and economic update from the Treasury may not forecast a budget surplus, saying that returning the government’s accounts to surplus in 2015 will be “a challenge”, given the decline in commodity prices and weak global inflation. More>>

ALSO:

March 2015: Netflix To Launch In Australia And New Zealand

World’s Leading Internet Television Network to Offer Original Series, Movies, Documentaries, Stand-Up Comedy Specials and TV Shows for Low Monthly Price More>>

ALSO:

Price Of Cheese (Is Up): Dairy Product Prices Fall To Five-Year Low

Dairy product prices fell in the latest GlobalDairyTrade auction to the lowest level in more than five years, led by declines in rennet casein and skim milk powder. More>>

ALSO:

Get More From Scoop

 
 
Standards New Zealand

Standards New Zealand
 
 
 
 
 
 
 
 
Business
Search Scoop  
 
 
Powered by Vodafone
NZ independent news