Loftware Delivers Comprehensive Professional Services
Loftware Delivers the Industry’s Most Comprehensive Professional Services
Loftware provides unrivaled best practices, implementation services and training to its global customers.
Portsmouth, NH—September 17, 2013–Loftware, Inc., the global leader in Enterprise Labeling Solutions presents the next installment of the Loftware Delivers Program that highlights Loftware’s unrivaled best practices, professional services, and training. This Loftware Delivers Program installment showcases video interviews with executives, customer quotes, and insight behind the services that enable customers to maximize the value from Loftware solutions.
Leveraging over 25 years of experience, Loftware is at the vanguard of labeling trends across all industries. Labeling challenges such as regulatory, geographic, language-based, product specific, or customer centric requirements cut across all industries and impact the global supply chains of leading companies. Meeting these requirements demands not only the right labeling solutions but the services and know-how to ensure they are implemented correctly and with the necessary processes and best practices to provide long-term success.
“Our customers look to Loftware not only as the leader in enterprise labeling but also as the leader in providing best practices in implementing labeling solutions” mentioned Rob Rae, Loftware’s Vice President of Sales and Business Development. Mr. Rae added, “this leadership is all about understanding the unique needs of different industries and how they impact our customers’ business.”
The Professional Services Group (PSG) at Loftware has developed industry best practices in implementing labeling solutions that meet current and future labeling needs for global customers with a consistent and proven approach to each and every project. PSG’s experience enables Loftware customers to benefit from a reservoir of knowledge and best practices that continue to evolve as new supply chain concepts, technologies, trends and regulations evolve in their vertical industries.
Loftware’s services also include a wide range of training offerings that ensure customers have the initial and ongoing requisite knowledge to maximize their use of the labeling solutions and are empowered to adapt to changes in their labeling requirements. These training offerings include on-site, state-of-the-art classroom, web session, and self-paced eLearning options. Regardless of the delivery mechanism, Loftware training is designed to help new and existing users understand best practices while maximizing their investment in Loftware solutions.
“The key to training is ensuring that our customers get the most value from our solutions. We provide the right content in the right delivery format to enable them to use our solutions to the fullest extent possible,” mentioned Michael Ward, Vice President of Technical Services. “Training allows our customers to adapt their labeling to meet new requirements and to extend their Loftware labeling to other areas of their business.”
With an unrivaled reputation, Loftware’s PSG is seen as trusted advisor from the inception of a customer’s relationship with Loftware through their go live. More specifically, Loftware’s PSG works directly with companies even before they become a customer, helping them to navigate through the complexities of labeling in their business and in their industry. After a company becomes a Loftware customer, the same team members run point on the implementation of Loftware’s solutions in their environment.
Last week’s installment “Loftware Delivers the 5 Nines and Unmatched Scalability,” revealed insights into Loftware’s steadfast focus on solution reliability. Look for the next installment of Loftware Delivers and learn more about Loftware’s unwavering commitment to provide unsurpassed labeling solutions to exceed customer expectations.