WXC retain IAG voice/call centre business, win AMI
Press Release: WXC Communications retain IAG voice/call centre business and win AMI Insurance.
Release Date: 30th September 2013
WXC Communications has successfully retained the voice services contract with leading Insurance company IAG NZ, and in the process has won the AMI Insurance voice services business.
WXC Communications has been the provider of SIP voice services to IAG NZ for the past 4 years, successfully delivering IAG NZ robust and reliable IP connectivity and best of breed management and reporting capability tailored on their unique business requirements. WXC CEO, Glenn Johnstone acknowledges the responsibility of supporting one of NZ’s leading insurance businesses “WXC appreciates that IAG rely heavily on our services and capability, and we are proud to be able to consistently deliver on this expectation. We have a trusted partnership with IAG”.
The IAG win allows WXC to extend these value added services to the IAG NZ subsidiary, AMI Insurance. IAG NZ CIO, Kevin Angland states: “WXC has time and again proven their ability to support IAGs business through the provision of best of breed SIP capability. WXC understand our business and successfully tailor their services to meet our unique business needs. The inclusion of the AMI Insurance business reflects our complete trust in WXC as a true business partner.”
About IAG NZ:
IAG NZ is New Zealand’s leading general insurer, and is part of the Insurance Australia Group (IAG) which employs 13,000 in Australia and New Zealand. IAG’s New Zealand business includes well known New Zealand insurance brands NZI, State, AMI, Lantern and NAC.
About WXC Communications:
WXC Communications is NZ’s leading provider of enhanced SIP voice services to the NZ business market. WXC Communications was established in 1996 and have pioneered next generation IP voice services in NZ since 2002. WXC Communications are specialists in providing enhanced and tailored management services that add business value to basic SIP connectivity by putting control into the hands of the people who use the services.