Video | Agriculture | Confidence | Economy | Energy | Employment | Finance | Media | Property | RBNZ | Science | SOEs | Tax | Technology | Telecoms | Tourism | Transport | Search

 


New skills online anywhere anytime

New skills online anywhere anytime

Everybody wants satisfied customers, whether you’re the owner of the business, or one of those people providing service. Satisfied customers make for both good business and better working days for staff. A new online solution launched by ServiceIQ will make it a lot easier to do just that.

It will also provide those looking for a job with a few extra skills that could get them near the top of the preferred candidate list.

ServiceIQ Skills Online (www.ServiceIQskillsonline.org.nz) has started with courses that cover some key essentials for businesses in the service industry: customer service skills, resolving complaints, and consumer legislation. Specific to the hospitality sector is a course on being a responsible host.

The initial suite of four courses has a special introductory price of only $25 each. Courses are purchased online, and can be accessed by smartphone, tablet or computer. Many more courses, covering a wide range of topics, will be added throughout the year.

ServiceIQ Skills Online is also where, after changes to the liquor licensing legislation during December, the Ministry of Justice-supported LCQ Bridging Test is hosted. Everyone who has a Manager’s Certificate for licensed premises is required to complete the Test, which can be done at ServiceIQ Skills Online at no cost.

ServiceIQ CEO Dean Minchington says the online courses offered are to the same standard and cover some of the same material as qualifications taught offline. “Everyone can learn useful skills and gain new knowledge from these courses because they are based on parts of training programmes. Think of them as a taste of what it’s like to study towards a qualification, as well as provide the opportunity to upskill.

“Every successful course completion also generates a certificate that can be printed out to show that you have acquired new skills and knowledge. That makes it valuable for anyone already in a role, looking for a job in a service industry, or indeed anywhere in work or life where good customer or personal relationships are important.

“ServiceIQ’s Skills Online learning is an excellent option for many people and businesses because it’s time and cost-effective, and the course can be done on any device whenever time allows. Whether you want to sit and complete the course in one session, or break it up into chunks, it’s up to you. The system remembers where you got up to, and you simply pick up from where you left off.”

Registering at www.ServiceIQskillsonline.org.nz is free, and this allows you to explore the site, check out the comprehensive FAQs and get more information on each of the learning options.

ENDS

© Scoop Media

 
 
 
 
 
Business Headlines | Sci-Tech Headlines

 

Balance Of Trade: NZ Posts Trade Deficit In October On Falling Dairy Exports

New Zealand’s posted its largest monthly trade deficit for October in six years, while narrowing the shortfall from September, led by a fall in dairy exports to China while all main imports into the country rose. More>>

ALSO:

Gigatown Winner: Plenty Of Positives For Dunedin

Although the city has taken the Gigatown title, along with new ultrafast 1Gbps broadband and funding for $700,000 worth of UFB-related initiatives across the community, Mr Cull says Dunedin has gained so much more through its involvement. More>>

ALSO:

R18: The Warehouse Group Praised For Removing Games

The decision by New Zealand’s largest retailer The Warehouse Group (TW Group), to withdraw stocks of the latest version of Grand Theft Auto V (GTA V) and other R18 games, has been praised by advocacy group Stop Demand Foundation. More>>

ALSO:

Air NZ Wine Awards: Victory For Villa Maria As Pinot Noir Thrills

It was a night to remember as Villa Maria Estate picked up one of the highest accolades of the evening, the O-I New Zealand Reserve Wine of the Show Trophy, at the 28th Air New Zealand Wine Awards. The Villa Maria Single Vineyard Southern Clays Marlborough ... More>>

ALSO:

Future Brighter Money: RBNZ Releases New Bank Note Designs

New Zealand’s banknotes are getting brighter and better, with the Reserve Bank today unveiling more vibrant and secure banknote designs which will progressively enter circulation later next year. More>>

ALSO:

Get More From Scoop

 
 
Standards New Zealand

Standards New Zealand
 
 
 
 
 
 
 
 
Business
Search Scoop  
 
 
Powered by Vodafone
NZ independent news