Video | Agriculture | Confidence | Economy | Energy | Employment | Finance | Media | Property | RBNZ | Science | SOEs | Tax | Technology | Telecoms | Tourism | Transport | Search

 


Advice for Yahoo Xtra Customers Following Increase in Spam

Advice for Yahoo Xtra Customers Following Increase in Spam

Telecom Retail Chief Executive Chris Quin is today warning Yahoo Xtra customers about a spam email that has been sent to some Yahoo Xtra email accounts. The email claims to be from the Yahoo Security Department and asks customers to download an attached file in order to verify their account, but Mr Quin says the message is not from Yahoo or from Telecom and that the attachment may be malicious.

Telecom is advising customers who receive this or any other suspicious-looking email to delete them immediately and never click on any of the links within it or download any attached files. This advice applies even if the email appears to be from a known contact.

The spam email comes in a week when some Yahoo Xtra customers have had ‘spoof’ emails sent to their contacts. Spoofing involves the forged use of an email address to send email traffic (such as marketing spam). The actual user’s email account is not used to send “spoof” emails, but it appears as if it is.

Spoofing attacks are a daily occurrence worldwide and an unfortunate hazard of email via the internet. As spoof emails are not sent from Yahoo’s servers (many of them are generated from overseas servers) there is unfortunately no technical way for Yahoo or Telecom (or any other ISP) to prevent these spoof emails from being sent.

To keep themselves safer online, Telecom is strongly recommending that customers never include sensitive information (such as passwords or credit card details) in emails and never store such information in their email portal. If they have done this in the past, customers are advised to take steps to ensure their information is safe (such as changing passwords).

Mr Quin says: “If you have been affected by these spam emails I would like to apologise for any concern or frustration this may be causing. We will continue to do all we can to keep our customers informed, to support them to stay safe online and to minimise the impact of cyber crime on our email platform.”

ENDS


FREQUENTLY ASKED QUESTIONS

What should I do if I receive a ‘spam’ email?

Immediately delete the suspicious email and never click on the links contained within it or download any attached files, even if the mail comes from a known contact.

What can I do to further protect my account?

• Never include sensitive information (such as passwords or credit card details) in emails and never store sensitive information in your email portal.

• Use a unique password for your email – for example don’t use the same password for your online banking, your email and your Twitter account.

• Change your email password regularly and don’t go back to old passwords, always set up and use a new one.

• Scam emails can appear to come from someone you know, so don’t click on suspicious links and watch out for phishing scams.

• Recognise when it is too good to be true – for example lottery wins notifications.

• Know how to quickly change your password using the simple links Telecom provides.

• Ignore unexpected attachments – if in doubt delete and contact the person who sent it to confirm it is the real deal.

• Keep software and anti-virus up to date.

© Scoop Media

 
 
 
 
 
Business Headlines | Sci-Tech Headlines

 

Broadband Network: Spark Launches New, Competitive Ultra Fibre Plan Line-Up

Spark is giving customers an even more compelling reason to switch to its Ultra Fibre plans from today with the introduction of new competitive pricing for the majority of its plans (details below) and Fibre Landline (voice-over-fibre technology) for ... More>>

Employment: ANZ Proposes Casualisation In Whangarei Stores

ANZ workers in Whangarei could see their incomes drop by 20 to 40 percent if the bank’s proposal to reduce the number of full-time positions goes ahead says FIRST Union national organiser Tali Williams. More>>

Finance: BNZ Develops Specialist Tāmaki Māori Banking Team

BNZ develops specialist Tāmaki Māori Banking Team to support Māori as Auckland grows More>>

Pharmaceuticals: Commerce Commission To Consider Pharmaceuticals Merger

The Commerce Commission has received an application from Pfizer Inc. seeking clearance to acquire all of the shares in Hospira Inc. More>>

Real Estate: Housing Unaffordability Issues Spread

Surging house prices in Auckland and Queenstown last month pushed home ownership even further beyond the reach of first home buyers in the two districts, according to the AMP360 Home Loan Affordability Report for March. More>>

Statistics NZ: Annual Exports To China Dip Below Australia

The value of goods exports to Australia ($8.7 billion) surpassed those to China for the year ended March 2015, Statistics New Zealand said today. More>>

Science: Hookworm Discovery At Malaghan Institute

Professor Graham Le Gros has led a team which has stimulated both innate and memory responses to the parasite, discovering along the way the unexpected behaviour of one particular immune cell, in Hookworm, one of the world’s most devastating tropical ... More>>

Business: Provinces Urged To Make Full Use Of New Air Services

Provincial New Zealand has been urged to use new air services to Auckland or risk losing them either partially or completely. The stark warning was issued today by Far North mayor John Carter at a ceremony at Kaitaia airport to mark the final Air ... More>>

Mobile: 2degrees To Credit All Calls And SMS To Nepal

In the wake of the devastating earthquake in Nepal in the weekend, 2degrees will be crediting all calls and SMS messages made to mobiles and landlines in Nepal from Friday 24th April until midnight Wednesday 29th April. More>>

Scoop Business: Alex Swney Pleads Guilty To $2.5M Fraud Charge

Alex Swney, former chief executive of the Auckland city centre business association Heart of the City, has pleaded guilty to dishonestly using documents to obtain $2.5 million. More>>

ALSO:

Petrol Burns Prices: Second Consecutive Quarterly Fall For CPI

The consumers price index (CPI) fell 0.3 percent in the March 2015 quarter, following a 0.2 percent fall in the December 2014 quarter, Statistics New Zealand said today. The last time the CPI showed two consecutive quarterly falls was in the December 1998 and March 1999 quarters. More>>

ALSO:

Get More From Scoop

 
 
 
 
 
 
 
 
 
Business
Search Scoop  
 
 
Powered by Vodafone
NZ independent news