Video | Agriculture | Confidence | Economy | Energy | Employment | Finance | Media | Property | RBNZ | Science | SOEs | Tax | Technology | Telecoms | Tourism | Transport | Search

 


Advice for Yahoo Xtra Customers Following Increase in Spam

Advice for Yahoo Xtra Customers Following Increase in Spam

Telecom Retail Chief Executive Chris Quin is today warning Yahoo Xtra customers about a spam email that has been sent to some Yahoo Xtra email accounts. The email claims to be from the Yahoo Security Department and asks customers to download an attached file in order to verify their account, but Mr Quin says the message is not from Yahoo or from Telecom and that the attachment may be malicious.

Telecom is advising customers who receive this or any other suspicious-looking email to delete them immediately and never click on any of the links within it or download any attached files. This advice applies even if the email appears to be from a known contact.

The spam email comes in a week when some Yahoo Xtra customers have had ‘spoof’ emails sent to their contacts. Spoofing involves the forged use of an email address to send email traffic (such as marketing spam). The actual user’s email account is not used to send “spoof” emails, but it appears as if it is.

Spoofing attacks are a daily occurrence worldwide and an unfortunate hazard of email via the internet. As spoof emails are not sent from Yahoo’s servers (many of them are generated from overseas servers) there is unfortunately no technical way for Yahoo or Telecom (or any other ISP) to prevent these spoof emails from being sent.

To keep themselves safer online, Telecom is strongly recommending that customers never include sensitive information (such as passwords or credit card details) in emails and never store such information in their email portal. If they have done this in the past, customers are advised to take steps to ensure their information is safe (such as changing passwords).

Mr Quin says: “If you have been affected by these spam emails I would like to apologise for any concern or frustration this may be causing. We will continue to do all we can to keep our customers informed, to support them to stay safe online and to minimise the impact of cyber crime on our email platform.”

ENDS


FREQUENTLY ASKED QUESTIONS

What should I do if I receive a ‘spam’ email?

Immediately delete the suspicious email and never click on the links contained within it or download any attached files, even if the mail comes from a known contact.

What can I do to further protect my account?

• Never include sensitive information (such as passwords or credit card details) in emails and never store sensitive information in your email portal.

• Use a unique password for your email – for example don’t use the same password for your online banking, your email and your Twitter account.

• Change your email password regularly and don’t go back to old passwords, always set up and use a new one.

• Scam emails can appear to come from someone you know, so don’t click on suspicious links and watch out for phishing scams.

• Recognise when it is too good to be true – for example lottery wins notifications.

• Know how to quickly change your password using the simple links Telecom provides.

• Ignore unexpected attachments – if in doubt delete and contact the person who sent it to confirm it is the real deal.

• Keep software and anti-virus up to date.

© Scoop Media

 
 
 
 
 
Business Headlines | Sci-Tech Headlines

 

Houses (& Tobacco) Lead Inflation: CPI Up 0.3% In March Quarter

The consumers price index (CPI) rose 0.3 percent in the March 2014 quarter, Statistics New Zealand said today. Higher tobacco and housing prices were partly countered by seasonally cheaper international air fares, vegetables, and package holidays. More>>

ALSO:

Notoriously Reliable Predictions: Budget To Show Rise In Full-Time Income To 2018: English

This year’s Budget will forecast wage increases through to 2018 amounting to a $10,500 a year increase in average full time earnings over six years to $62,200 a year, says Finance Minister Bill English in a speech urging voters not to “put all of this at risk” by changing the government. More>>

ALSO:

Prices Up, Volume Down: March NZ House Sales Drop 10% As Loan Curbs Bite

New Zealand house sales dropped 10 percent in March from a year earlier as the Reserve Bank’s restrictions on low-equity mortgages continue to weigh on sales of cheaper property. More>>

ALSO:

Scoop Business: Chorus To Appeal Copper Pricing Judgment

Chorus will appeal a High Court ruling upholding the Commerce Commission’s determination setting the regulated prices on the telecommunications network operator’s copper lines. More>>

ALSO:

Earlier:

Cars: Precautionary Recalls Announced For Toyota Vehicles

Toyota advises that a number of its New Zealand vehicles are affected by a series of precautionary global recalls. Toyota New Zealand General Manager Customer Services Spencer Morris stressed that the recalls are precautionary. More>>

ALSO:

'Gardening Club': Air Freight Cartel Nets Almost $12 Million In Penalties

The High Court in Auckland has today ordered Swiss company Kuehne + Nagel International AG to pay a penalty of $3.1 million plus costs for breaches of the Commerce Act. Kuehne + Nagel’s penalty brings the total penalties ordered in this case to $11.95 million ... More>>

ALSO:

Crown Accounts: Revenue Below Projections

Core Crown tax revenue has increased by $1.9 billion (or 5.0%) compared to the same time last year. However this was $1.1 billion less than expected and is reflected across most tax types, continuing the pattern of recent months. More>>

ALSO:

Efficiency: Businesses And Households To Save From New Energy Plans

Minister of Energy and Resources Simon Bridges today announced three energy efficiency initiatives to improve business productivity, save money and reduce carbon emissions. More>>

ALSO:

Get More From Scoop

 
 
Computer Power Plus
 
 
 
 
 
 
 
 
Business
Search Scoop  
 
 
Powered by Vodafone
NZ independent news