Video | Agriculture | Confidence | Economy | Energy | Employment | Finance | Media | Property | RBNZ | Science | SOEs | Tax | Technology | Telecoms | Tourism | Transport | Search

 


Hat-trick of top ratings for Vodafone M2M

Hat-trick of top ratings for Vodafone M2M

For the third year in a row, Vodafone’s Machine- to- Machine (M2M) services topped the rankings in Analysys Mason’s independent M2M annual scorecard.

The third instalment of Analysys Mason’s M2M Carrier Scorecard rates each of the leading global communications service providers (CSPs) against a common set of six M2M categories, covering service, strategy as well as network and standards. Analysys Mason praised Vodafone for its vision and ambition, saying the company “excelled” in customer experience management”.

M2M services are the “internet of things”, helping to create more connected environments and enabling objects to exchange information in real-time. For more than 20 years, the Vodafone Group has connected M2M customers globally and is powering some of the world’s most prominent and successful M2M deployments – including BMW, Amazon and TomTom.

Commenting on the scorecard, Vodafone’s Global Director of M2M Erik Brenneis, said: “This report recognises the effort and focus of our team and highlights the importance of customer experience as a differentiator in this market. As a recognised global leader, we are proud to set the standards for customer service in the M2M market.”

Analysys Mason is an independent research and consulting company specialising in rigorous and unbiased analysis of the telecoms industry.

Morgan Mullooly, Analyst for Analysys Mason’s Enterprise and M2M research stream, said: “The global outlook for Vodafone’s M2M business is very positive. We are impressed with its focus on Customer Experience Management and by the way it is adapting to local requirements to realise the huge potential in these markets.”

Sample pages from the full report and the questionnaire can be found here: www.analysysmason.com/M2M_scorecard_2013

-Ends-

© Scoop Media

 
 
 
 
 
Business Headlines | Sci-Tech Headlines

 

Keep Digging: Seabed Ironsands Miner TransTasman Tries Again

The first company to attempt to gain a resource consent to mine ironsands from the ocean floor in New Zealand's Exclusive Economic Zone has lodged a new application containing fresh scientific and other evidence it hopes will persuade regulators after their initial application was turned down in 2014. More>>

Wool Pulled: Duvets Sold As ‘Premium Alpaca’ Mostly Sheep’s Wool

Rotorua business Budge Collection Limited (Budge) and sole director, Sun Dong Kim, were convicted and fined a total of $71,250 in Auckland District Court after each pleading guilty to four charges of misrepresenting how much alpaca fibre was in their duvets. More>>

Reserve Bank: Labour Calls For Monetary Policy To Expand Goals

Labour's comments follow a speech today by RBNZ governor Graeme Wheeler in which Wheeler sought to answer critics who variously say he should stop lowering interest rates, lower them faster, or that inflation-targeting should no longer be the primary goal of the central bank's activities. More>>

ALSO:

BSA Extension And Sunday Morning Ads: Digital Convergence Bill Captures Online Content

Broadcasting Minister Amy Adams has today announced the Government’s plans to update the Broadcasting Act to better reflect today’s converged market... The Government considered four areas as part of its review into content regulation: classification requirements, advertising restrictions, election programming and contestable funding. More>>

ALSO:

March 2017: Commerce Commission Delays Decision On Fairfax-NZME

The Commerce Commission has delayed its decision on the proposed merger between NZME and Fairfax Media's New Zealand assets, saying the deal is complex and it needs more time to assess the impact on both news content and the advertising market. More>>

ALSO:

Plan Plan: Permanent Independent Hearings Panel Proposed For Planning

The Productivity Commission recommends creating a permanent independent hearings panel like the one that cut through local politics to settle Auckland’s Unitary Plan, for the whole country. More>>

ALSO:

Statistics: NZ Jobless Rate Falls To 5.1% Under New Methodology

New Zealand's unemployment rate fell more than expected in the second quarter as Statistics New Zealand adopted a new way of measuring the labour market to bring the country in line with international practices, and while a growing economy continued to support jobs growth. More>>

ALSO:

Get More From Scoop

 
 
 
 
 
 
 
 
 
Business
Search Scoop  
 
 
Powered by Vodafone
NZ independent news