Video | Agriculture | Confidence | Economy | Energy | Employment | Finance | Media | Property | RBNZ | Science | SOEs | Tax | Technology | Telecoms | Tourism | Transport | Search

 

Hat-trick of top ratings for Vodafone M2M

Hat-trick of top ratings for Vodafone M2M

For the third year in a row, Vodafone’s Machine- to- Machine (M2M) services topped the rankings in Analysys Mason’s independent M2M annual scorecard.

The third instalment of Analysys Mason’s M2M Carrier Scorecard rates each of the leading global communications service providers (CSPs) against a common set of six M2M categories, covering service, strategy as well as network and standards. Analysys Mason praised Vodafone for its vision and ambition, saying the company “excelled” in customer experience management”.

M2M services are the “internet of things”, helping to create more connected environments and enabling objects to exchange information in real-time. For more than 20 years, the Vodafone Group has connected M2M customers globally and is powering some of the world’s most prominent and successful M2M deployments – including BMW, Amazon and TomTom.

Commenting on the scorecard, Vodafone’s Global Director of M2M Erik Brenneis, said: “This report recognises the effort and focus of our team and highlights the importance of customer experience as a differentiator in this market. As a recognised global leader, we are proud to set the standards for customer service in the M2M market.”

Analysys Mason is an independent research and consulting company specialising in rigorous and unbiased analysis of the telecoms industry.

Morgan Mullooly, Analyst for Analysys Mason’s Enterprise and M2M research stream, said: “The global outlook for Vodafone’s M2M business is very positive. We are impressed with its focus on Customer Experience Management and by the way it is adapting to local requirements to realise the huge potential in these markets.”

Sample pages from the full report and the questionnaire can be found here: www.analysysmason.com/M2M_scorecard_2013

-Ends-

© Scoop Media

 
 
 
 
 
Business Headlines | Sci-Tech Headlines

 

By May 2018: Wider, Earlier Microbead Ban

The sale and manufacture of wash-off products containing plastic microbeads will be banned in New Zealand earlier than previously expected, Associate Environment Minister Scott Simpson announced today. More>>

ALSO:

Snail-ier Mail: NZ Post To Ditch FastPost

New Zealand Post customers will see a change to how they can send priority mail from 1 January 2018. The FastPost service will no longer be available from this date. More>>

ALSO:

Property Institute: English Backs Of Debt To Income Plan

Property Institute of New Zealand Chief Executive Ashley Church is applauding today’s decision, by Prime Minister Bill English, to take Debt-to-income ratios off the table as a tool available to the Reserve Bank. More>>

ALSO:

Divesting: NZ Super Fund Shifts Passive Equities To Low-Carbon

The NZ$35 billion NZ Super Fund’s NZ$14 billion global passive equity portfolio, 40% of the overall Fund, is now low-carbon, the Guardians of New Zealand Superannuation announced today. More>>

ALSO:

Split Decision - Appeal Planned: EPA Allows Taranaki Bight Seabed Mine

The Decision-making Committee, appointed by the Board of the Environmental Protection Authority to decide a marine consent application by Trans-Tasman Resources Ltd, has granted consent, subject to conditions, for the company to mine iron sands off the South Taranaki Bight. More>>

ALSO: