Video | Agriculture | Confidence | Economy | Energy | Employment | Finance | Media | Property | RBNZ | Science | SOEs | Tax | Technology | Telecoms | Tourism | Transport | Search

 


Hat-trick of top ratings for Vodafone M2M

Hat-trick of top ratings for Vodafone M2M

For the third year in a row, Vodafone’s Machine- to- Machine (M2M) services topped the rankings in Analysys Mason’s independent M2M annual scorecard.

The third instalment of Analysys Mason’s M2M Carrier Scorecard rates each of the leading global communications service providers (CSPs) against a common set of six M2M categories, covering service, strategy as well as network and standards. Analysys Mason praised Vodafone for its vision and ambition, saying the company “excelled” in customer experience management”.

M2M services are the “internet of things”, helping to create more connected environments and enabling objects to exchange information in real-time. For more than 20 years, the Vodafone Group has connected M2M customers globally and is powering some of the world’s most prominent and successful M2M deployments – including BMW, Amazon and TomTom.

Commenting on the scorecard, Vodafone’s Global Director of M2M Erik Brenneis, said: “This report recognises the effort and focus of our team and highlights the importance of customer experience as a differentiator in this market. As a recognised global leader, we are proud to set the standards for customer service in the M2M market.”

Analysys Mason is an independent research and consulting company specialising in rigorous and unbiased analysis of the telecoms industry.

Morgan Mullooly, Analyst for Analysys Mason’s Enterprise and M2M research stream, said: “The global outlook for Vodafone’s M2M business is very positive. We are impressed with its focus on Customer Experience Management and by the way it is adapting to local requirements to realise the huge potential in these markets.”

Sample pages from the full report and the questionnaire can be found here: www.analysysmason.com/M2M_scorecard_2013

-Ends-

© Scoop Media

 
 
 
 
 
Business Headlines | Sci-Tech Headlines

 

Scoop Business: Wheeler Downplays Scope For ‘Large’ Rates Fall

Reserve Bank governor Graeme Wheeler says some market commentators are predicting further declines in interest rates that would only make sense for an economy in recession, although some easing is likely to be needed to maintain New Zealand’s economic growth. More>>

ALSO:

Ruataniwha Dam: Consent Conditions Could Mean Reduced Intensity

Legal advice sought by the Hawke’s Bay Regional Council on the Ruataniwha Dam consent conditions has confirmed that farmers who sign up to take water from the dam could be required to reduce the intensity of their farming operation to meet the catchment’s strict nitrogen limit. More>>

Health And Safety: Bill Now Sees Rules Relaxed For Small Businesses

Health and safety law reform sparked by the Pike River coalmine disaster has been reported back from the industrial relations select committee with weakened requirements on small businesses to appoint health and safety representatives and committees. More>>

ALSO:

Bearing Fruit: Annual Fruit Exports Hit $2 Billion For First Time

The value of fruit exported rose 20 percent (up $330 million) for the June 2015 year when compared with the year ended June 2014. Both higher prices and a greater quantity of exports (up 9.0 percent) contributed to the overall rise. More>>

ALSO:

Interest Rates: NZ Dollar Jumps After RBNZ Trims OCR

The New Zealand dollar jumped more than half a US cent after Reserve Bank governor Graeme Wheeler cut the official cash rate by a quarter-point and said the currency needs to be lower, while dropping a reference to criteria that justified intervention. More>>

ALSO:

Drones: New 'World-Class' Framework For UAVs

The rules, which come into effect on 1 August, recognise the changing environment and create a world-class framework that accommodates ongoing development while still ensuring the safety of the public, property and other airspace users. More>>

ALSO:

Get More From Scoop

 
 
 
 
 
 
 
 
 
Business
Search Scoop  
 
 
Powered by Vodafone
NZ independent news