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SKYCITY Hotel tops Travelbug Awards

31 January 2014

SKYCITY Hotel tops Travelbug Awards

SKYCITY Auckland has topped the 2014 Travelbug Awards announced today, ranking it as the country’s number one New Zealand accommodation provider based on popularity and guest reviews.

Trade Me head of travel Daniel Bridges said SKYCITY Hotel was the highest scoring property in the Platinum Award list of 26 properties around New Zealand. “This is a spectacular result for such a large hotel. The awards factor in booking numbers but the Travelbug Platinum Award requires 100 per cent positive guest reviews. This shows they’re providing visitors to Auckland with an excellent guest experience too.”

SKYCITY Auckland general manager John Mortensen said winning the top Travelbug award was a great reflection of the experience SKYCITY Hotel consistently provides in the highly competitive accommodation sector in the City of Sails. “We’re thrilled to collect the award and we’re proud of the exceptional product we deliver. From the recently introduced unlimited WiFi and 323 refurbished rooms, through to the excellent service we’ve always provided, SKYCITY Hotel aims to exceed guests’ expectations from the moment they walk through our door.”

Another notable winner in this year’s awards is the Victoria Hotel in Dunedin, which won the coveted Best in Region award for the third year running. “Everyone loves a three-peat,” Mr Bridges said. “And this really is a ‘Dunner stunner’ and we congratulate the team at the Victoria Hotel.”
Leo Pan of the Victoria Hotel attributed the great result to their “commitment to continuous renovation and upgrades to the hotel facilities.”

Wellington has most Platinum awards
In the battle of the regions, Wellington came out on top with the most Platinum award winners (7), ahead of Auckland (5) in second place.

In the 100% Guest Reviews list, Canterbury had the most properties with a 100% thumbs-up rating on Travelbug (25), followed by Auckland and Wairarapa.

“We’re proud of our verified review system at Travelbug because to place a review you have to have booked and stayed through Travelbug,” Mr Bridges said. “We think it’s very important to know that reviews are from people with an opinion based on a verified personal experience.”

All accommodation types in the awards
Mr Bridges said another notable feature of this year’s awards is representation from five accommodation categories in the Platinum list. “There’s a real diversity there with hotels, motels, apartments, a holiday park and a backpacker property all winning Platinum Awards this year, which shows that you don’t have to be a plush hotel to do well and give a great guest experience.”

The 2014 Travelbug Awards: The roll of honour

Total winners in each category:
• Platinum Property (26 winners)
• Gold Property (65 winners)
• Best in Region (18 winners)
• Best in District (60 winners)
• 100% Guest Rating (232 winners)

Top 5 Platinum winners:
1. SKYCITY Auckland
2. The Devon Hotel and Conference Centre, New Plymouth
3. West Plaza Hotel, Wellington
4. Sudima Hotel Lake Rotorua
5. Millennium Hotel Queenstown

Travelbug Platinum Award winners

SKYCITY AucklandAuckland
The Devon Hotel and Conference CentreTaranaki
West Plaza HotelWellington
Sudima Hotel Lake RotoruaRotorua
Millennium Hotel QueenstownQueenstown
Kiwi International HotelAuckland
Mercure WellingtonWellington
Kingsgate Hotel HamiltonWaikato
Lakeland Resort TaupoLake Taupo
Greerton Motor InnBay of Plenty
Novotel Queenstown LakesideQueenstown
Novotel WellingtonWellington
Rydges WellingtonWellington
The Cambridge HotelWellington
CityLife AucklandAuckland
Quality Hotel ParnellAuckland
The Victoria HotelOtago
Travelodge Palmerston NorthManawatu-Wanganui
Grand Hotel RotoruaRotorua
New Castle Motor LodgeRotorua
Astelia Apartment HotelWellington
Copthorne Hotel Wellington Oriental BayWellington
Taupo DeBretts Spa ResortLake Taupo
Spa Lodge MotelCanterbury
Martinborough MotelWairarapa

Travelbug ‘Best in Region’ award winners

Beachfront Hotel - HokitikaWest Coast
Casa Bella MotelNorthland
The Devon Hotel and Conference CentreTaranaki
Sudima Hotel Lake RotoruaRotorua
Kingsgate Hotel WellingtonWellington
Ibis Tainui HamiltonWaikato
The StudioCanterbury
Shoreline MotelHawke's Bay
Lakeland Resort TaupoLake Taupo
Llandaff Country ResidenceWairarapa
Greerton Motor InnBay of Plenty
Wyuna Bay Waterfront Studio ApartmentCoromandel
Turoa ChaletRuapehu
The Victoria HotelOtago
Heritage QueenstownQueenstown
Alpine MotelMarlborough
Travelodge Palmerston NorthManawatu-Wanganui
SKYCITY AucklandAuckland

About Travelbug is Trade Me’s site focusing on commercial accommodation with over 3,000 hotels, motels and more around New Zealand. The Travelbug awards are given out at the start of each year and have been running for four years. There are five award categories and to win an award, a property needs to have met criteria for booking numbers, number of reviews placed and quality of reviews.


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