Video | Agriculture | Confidence | Economy | Energy | Employment | Finance | Media | Property | RBNZ | Science | SOEs | Tax | Technology | Telecoms | Tourism | Transport | Search

 


Protect your digital data or risk losing it forever

Protect your digital data or risk losing it forever, AA Insurance

Auckland – 27 February 2014 – Losing precious family memories can be as simple as dropping your mobile phone, says AA Insurance.

Each week AA Insurance receives almost 25 contents claims that involve lost digital data, with 60 percent relating to mobile phones being damaged, stolen or misplaced, and the remainder relating to damaged hard drives.  Yet while the digital equipment can be covered under the customers’ contents insurance, the data they most want back is not covered and may be lost forever.

“We all used to keep a box of family photos under the bed. Now everyone has a camera on their phone and we document so much of our lives with it,” says Suzanne Wolton, Head of Customer Relations, AA Insurance. “While we’ve readily adopted new technology, we haven’t necessarily made the behavioural change to protect this data. People really feel the loss when their photos disappear, and yet it’s the kind of loss which is not insurable.”

One customer deeply regretted not backing up her data when her child damaged her iPhone and iPad and she lost months’ worth of family photos. Technicians were unable to recover the photographs and videos from her phone, causing her great distress.

“Those precious images and videos of family, friends and special events such as weddings and birthdays are what customers most want to save,” continues Suzanne. “However, it can be difficult, and often impossible, to retrieve data from these devices once they are damaged or missing, especially from mobile phones. So, if you don’t want to lose your data, back it up.”

Tips to protect your data and mobile phone:

• Back up your data regularly, and keep a copy offsite with online services like iCloud. Also remember to run anti-virus software.

• The most common damage to phones and laptops is through impact or liquid damage - so don’t leave them where they could be knocked or dropped, keep drinks well away, and be careful if you take them into the loo!

• If you do damage your phone or laptop, and you can’t retrieve the data yourself, take it to a repairer as soon as possible, especially if it has received liquid damage that can quickly cause corrosion.

• Never leave your phone exposed to heat, or unattended, such as in an open handbag, on a restaurant table, or on the console of your car.

• A mobile blacklisting system was introduced late last year by network providers, whereby once a phone has been reported stolen it won’t work on any of the three main networks that have introduced blacklisting.  Let your service provider know immediately if your phone goes missing, and request it is locked or blacklisted to prevent someone else using it.

• Download a tracking app for your smart phone such as Apple’s Find My iPhone or Android Lost, so as soon as the phone is switched on you can track its location in real time.

• Record your phone’s unique 15-digit international mobile equipment identity (IMEI) number so if your phone goes missing you can immediately report it to the police and provide the number for identification. Also let them know if your phone has a tracking app installed.

ENDS

© Scoop Media

 
 
 
 
 
Business Headlines | Sci-Tech Headlines

 

Maritime: Navigation Safety Review Raises Big Issues For The Govt

Shipping Federation: "The reports makes it clear that the ratification of the Maritime Labour convention (MLC) is long overdue. Only when the MLC is ratified will Maritime NZ be able to inspect and enforce the labour conditions on international ships visiting our ports." More>>

ALSO:

100 Years After Einstein Prediction: Gravitational Waves Found

For the first time, scientists have observed ripples in the fabric of spacetime called gravitational waves, arriving at the earth from a cataclysmic event in the distant universe. This confirms a major prediction of Albert Einstein’s 1915 general theory of relativity and opens an unprecedented new window onto the cosmos. More>>

ALSO:

Farming: Alliance Plans To Start Docking Farmer Payments

Alliance Group, New Zealand's second-largest meat cooperative, plans to start withholding some stock payments to its farmers from next week to bolster its balance sheet and force suppliers to meet their share requirements. More>>

ALSO:

Gambling: SkyCity First Half Profit Rises 30%, Helped By High Rollers

SkyCity anticipates the Auckland business will benefit from government gaming concessions which were triggered on Nov. 11 in recognition of SkyCity’s $470 million Convention Centre development. Morrison said the concessions would allow the Auckland business to lift its activity during peak period, noting it had a record revenue week over the Christmas and New Year period. More>>

ALSO:

Money For Light: Kiwi Scientists Secure Preferential Access To Synchrotron

Science and Innovation Minister Steven Joyce today announced a three-year investment of $2.8 million in the Australian Synchrotron, the largest piece of scientific infrastructure in the Southern Hemisphere, to secure preferential access for Kiwi scientists. More>>

Telco Industry Report: Investment Hits $1.7 Bln A Year

Investment in the telecommunications sector is $1.7 billion a year, proportionately one of the highest levels in the OECD, according to a report released today on the status of the New Zealand sector. More>>

ALSO:

PGPs: New Programme Sets Sights On Strong Wool

A new collaboration between The New Zealand Merino Company (NZM) and the Ministry for Primary Industries (MPI), announced today, aims to deliver premiums for New Zealand's strong wool sector... More>>

ALSO:

Get More From Scoop

 
 
 
 
 
 
 
 
 
Business
Search Scoop  
 
 
Powered by Vodafone
NZ independent news