Video | Agriculture | Confidence | Economy | Energy | Employment | Finance | Media | Property | RBNZ | Science | SOEs | Tax | Technology | Telecoms | Tourism | Transport | Search


BNZ gives popular Canterbury Future Hub a physical presence

BNZ gives popular Canterbury Future Hub a physical presence

From today Cantabrians will have a full onsite specialist team assisting them through each facet of the earthquake recovery process. The BNZ Future Hub, on the corner of Cashel Street and Fitzgerald Avenue, brings together BNZ residential banking specialists, CERA’s Residential Advisory Service, insurance experts from IAG, Aon and the EQC, independent legal professionals, chartered accountants and a property firm.

BNZ has been operating this unique advisory service by phone and video-conferencing since August but has extended the service to include onsite presence.

BNZ Director Retail Andy Symons says the BNZ Future Hub is a place for everyone, BNZ customer or not, to meet with a specialist team which can help them navigate their way through the often complex processes associated with rebuilding their lives.

“The BNZ Future Hub has been designed to provide practical help and provide Cantabrians with information and support to make the important financial decisions they face, enabling them to get a feeling of control back in their lives,” he says.

“We’ve helped many Cantabrians already, and feedback has been overwhelmingly positive. We realised that we could help even more people by giving the service a physical home where people can visit to access the array of help available in one place at the same time.”

Mr Symons says that since August the Future Hub team has helped more than 1500 Cantabrians to embark on the next stage of their lives.

“The team has assisted with EQC settlement issues affecting mortgages, getting repairs underway during the insurance settlement process, finding alternative accommodation while repairs are undertaken, negotiating with insurers, increasing understanding of EQC settlements and payout protocols, and helped with white, green and red zone issues.

“A family waited for three years in an earthquake-damaged home with no roof. Fed up, they wanted to know if they should take a cash settlement from their insurer and just move on. The BNZ Future Hub team gave the customers clarity and got them underway for the repairs without affecting their claim.

“A Port Hills family’s house was under the threat of boulders falling and they had been living in temporary accommodation for two years. The Future Hub helped the family purchase a new home and move in while they were waiting for their insurance to be sorted,” says Mr Symons.

In collaboration with the Canterbury Earthquake Temporary Accommodation Service, support also includes temporary accommodation and counselling, WINZ, assistance packages, Red Cross, ACC, IRD, Business Recovery and immigration services.

The hub also offers a suite of meeting rooms and free wifi and is available for community groups during business hours.


© Scoop Media

Business Headlines | Sci-Tech Headlines


DIY: Kiwi Ingenuity And Masking Tape Saves Chick

Kiwi ingenuity and masking tape has saved a Kiwi chick after its egg was badly damaged endangering the chick's life. The egg was delivered to Kiwi Encounter at Rainbow Springs in Rotorua 14 days ago by a DOC worker with a large hole in its shell and against all odds has just successfully hatched. More>>


Trade: Key To Lead Mission To India; ASEAN FTA Review Announced

Prime Minister John Key will lead a trade delegation to India next week, saying the pursuit of a free trade agreement with the protectionist giant is "the primary reason we're going" but playing down the likelihood of early progress. More>>



MYOB: Digital Signatures Go Live

From today, Inland Revenue will begin accepting “digital signatures”, saving businesses and their accountants a huge amount of administration time and further reducing the need for pen and paper in the workplace. More>>

Oil Searches: Norway's Statoil Quits Reinga Basin

Statoil, the Norwegian state-owned oil company, has given up oil and gas exploration in Northland's Reinga Basin, saying the probably of a find was 'too low'. More>>


Modern Living: Auckland Development Blowouts Reminiscent Of Run Up To GFC

The collapse of property developments in Auckland is "almost groundhog day" to the run-up of the global financial crisis in 2007/2008 as banks refuse to fund projects due to blowouts in construction and labour costs, says John Kensington, the author of KPMG's Financial Institutions Performance Survey. More>>


Health: New Zealand's First ‘No Sugary Drinks’ Logo Unveiled

New Zealand’s first “no sugary drinks logo” has been unveiled at an event in Wellington... It will empower communities around New Zealand to lift their health and wellbeing and send a clear message about the damage caused by too much sugar in our diets. More>>


Get More From Scoop

Search Scoop  
Powered by Vodafone
NZ independent news