Video | Agriculture | Confidence | Economy | Energy | Employment | Finance | Media | Property | RBNZ | Science | SOEs | Tax | Technology | Telecoms | Tourism | Transport | Search

 


Canterbury Floods - avoid future insurance claim issues

Canterbury Floods - avoid future issues with your insurance claims

Karen Stevens, Insurance & Savings Ombudsman, advises residents affected by the Canterbury floods to call your insurance company before you start your clean up.

“We’ve seen many cases where people have cleaned up after a flood, thrown all the damaged items away, then had difficulty proving that the items were damaged," says Ms Stevens.

The Insurance & Savings Ombudsman Scheme has dealt with a number of flood related insurance complaints over the last 19 years. “We understand it’s a really difficult time and people are stressed, but by calling your insurance company as soon as possible, you could avoid problems later on. Don’t clean up before thinking about what you need to make your insurance claim.”

Ms Stevens says the things people can do to help themselves include:

1) Call your insurer before you start your clean up. Ask them what documentation they will need for your claim before you start and before you throw anything away. Ask your insurer to confirm this information in an email or letter.
2) Read your policy to ensure you know what you are and are not covered for.
3) Document the damage. We suggest people take photos or videos of your house and any damage to your belongings.
4) Make lists of all the damaged items and take photos before you dispose of them.

See our information sheet, or visit the ISO website: www.iombudsman.org.nz


ENDS

© Scoop Media

 
 
 
 
 
Business Headlines | Sci-Tech Headlines

 

Auckland Transport Case: Men Guilty Of Corruption And Bribery Will Spend Time In Jail

Two men who were found guilty of corruption and bribery in a Serious Fraud Office (SFO) trial have been sentenced in the Auckland High Court today... The pair are guilty of corruption and bribery offences relating to more than $1 million of bribes which took place between 2005 and 2013 at Rodney District Council and Auckland Transport. More>>

ALSO:

Hager Raid: Westpac Wrong To Release Bank Records To Police

The Privacy Commissioner has censured Westpac Banking Corp for releasing without a court order more than 10 months of bank records belonging to the political activist and journalist Nicky Hager during a police investigation into leaked information published in Hager's 2014 pre-election book, 'Dirty Politics'. More>>

ALSO:

EARLIER:

Crown Accounts: Government Ekes Out Six-Month Surplus Of $9M

The New Zealand government eked out a tiny surplus in the first six months of the fiscal year as growth in domestic consumption lifted the goods and services tax take, while uncertainties over the Kaikoura earthquake costs meant expenses were less than expected. More>>

ALSO:

Almost 400 Jobs: Shock At Cadbury's Dunedin Factory Closure

Workers at Cadbury in Dunedin are reeling after learning this morning that the iconic Cadbury factory is to close, with the loss of almost 400 jobs... “The company had reported it was doing well and this has come out of the blue,” says Chas. More>>

ALSO:

Get More From Scoop

 
 
 
 
 
 
 
 
Business
Search Scoop  
 
 
Powered by Vodafone
NZ independent news