Video | Agriculture | Confidence | Economy | Energy | Employment | Finance | Media | Property | RBNZ | Science | SOEs | Tax | Technology | Telecoms | Tourism | Transport | Search

 


Canterbury Floods - avoid future insurance claim issues

Canterbury Floods - avoid future issues with your insurance claims

Karen Stevens, Insurance & Savings Ombudsman, advises residents affected by the Canterbury floods to call your insurance company before you start your clean up.

“We’ve seen many cases where people have cleaned up after a flood, thrown all the damaged items away, then had difficulty proving that the items were damaged," says Ms Stevens.

The Insurance & Savings Ombudsman Scheme has dealt with a number of flood related insurance complaints over the last 19 years. “We understand it’s a really difficult time and people are stressed, but by calling your insurance company as soon as possible, you could avoid problems later on. Don’t clean up before thinking about what you need to make your insurance claim.”

Ms Stevens says the things people can do to help themselves include:

1) Call your insurer before you start your clean up. Ask them what documentation they will need for your claim before you start and before you throw anything away. Ask your insurer to confirm this information in an email or letter.
2) Read your policy to ensure you know what you are and are not covered for.
3) Document the damage. We suggest people take photos or videos of your house and any damage to your belongings.
4) Make lists of all the damaged items and take photos before you dispose of them.

See our information sheet, or visit the ISO website: www.iombudsman.org.nz


ENDS

© Scoop Media

 
 
 
 
 
Business Headlines | Sci-Tech Headlines

 

Media: Julian Wilcox Leaves Māori TV

Māori Television has confirmed the resignation of Head of News and Production Julian Wilcox. Mr Maxwell acknowledged Mr Wilcox’s significant contribution to Māori Television since joining the organisation in 2004. More>>

ALSO:

Genetics: New Heat Tolerant Cow Developed

Hamilton, New Zealand-based Dairy Solutionz Ltd has led an expert genetics team to develop a new dairy cow breed conditioned to thrive in lower elevation tropical climates and achieve high milk production under heat stress. More>>

Fractals: Thousands More Business Cards Needed To Build Giant Sponge

New Zealand is taking part in a global event this weekend to build a Menger Sponge using 15 million business cards but local organisers say they are thousands of business cards short. More>>

Scoop Business: NZ Net Migration Rises To Annual Record In September

New Zealand’s annual net migration rose to a record in September, beating government forecasts, as the inflow was spurred by student arrivals from India and Kiwis returning home from Australia. More>>

ALSO:

Scoop Business: Fletcher To Close Its Christchurch Insulation Plant, Cut 29 Jobs

Fletcher Building, New Zealand’s largest listed company, will close its Christchurch insulation factory, as it consolidates its Tasman Insulations operations in a “highly competitive market”. More>>

ALSO:

Scoop Business: Novartis Adds Nine New Treatments Under Pharmac Deal

Novartis New Zealand, the local unit of the global pharmaceuticals firm, has added nine new treatments in a far-ranging agreement with government drug buying agency, Pharmac. More>>

ALSO:

Crown Accounts: English Wary On Tax Take, Could Threaten Surplus

Finance Minister Bill English is warning the tax take may come in below forecast in the current financial year, as figures released today confirm it was short by nearly $1 billion in the year to June 30 and English warned of the potential impact of slumping receipts from agricultural exports. More>>

ALSO:

Get More From Scoop

 
 
Standards New Zealand

Standards New Zealand

Mosh Social Media
 
 
 
 
 
 
 
 
Business
Search Scoop  
 
 
Powered by Vodafone
NZ independent news