Video | Agriculture | Confidence | Economy | Energy | Employment | Finance | Media | Property | RBNZ | Science | SOEs | Tax | Technology | Telecoms | Tourism | Transport | Search

 


SHOTZ Scoops Customer Satisfaction Awards

MEDIA ALERT
3 April 2014
SHOTZ Scoops Customer Satisfaction Awards

This week The Warehouse’s own brand, Shotz laundry powder, won the Most Satisfied Customers Award – Laundry Powders, 2014 following an independent survey of over 2,000 New Zealanders, commissioned by Canstar Blue.

With outstanding ratings across six different categories, including value for money, quality of clean and feel of clothes, Shotz had the highest overall customer satisfaction rating, beating last year’s winner Ecostore.

Canstar General Manager New Zealand, Derek Bonnar says: “The survey reveals consumers are opting for a laundry powder that not only does a great job of washing clothes, but also offers the most bang for their buck, which is where Shotz sits clearly above the rest.

“Shotz is definitely pushing the right buttons for customers and doing an outstanding job in the laundry,” says Mr Bonnar.

According to the survey, more than half of New Zealanders buy their laundry powder based on price, rather than showing loyalty to a particular brand or adhering to the recommendations of their machine’s manufacturer.

It is largely younger consumers on the hunt for the best bargain, with 63 per cent of those under 30 leading the charge for price-based purchases.

The Warehouse CEO, Simon Turner says of the win, “We are delighted to win this customer satisfaction award in Canstar Blue’s independent survey. It shows that Kiwis love both the price and quality of brands, like Shotz, which we stock exclusively, and we are absolutely thrilled with the outcome.”

The survey asked respondents who have purchased and used laundry powder in the last three months to rate their brand across seven categories:

1. Feel of clothes after wash
2. Smell
3. Environmental friendliness
4. Number of washes
5. Quality of clean
6. Value for money
7. Overall satisfaction

Laundry detergent powder grid


-ENDS-

Attached is an image of Derek Bonnar presenting the award to Simon Turner

About the survey
Canstar Blue commissions Colmar Brunton using the SSI Panel to regularly survey 2,500 New Zealand consumers to measure their satisfaction across a range of products and services. The outcomes reported here are the results from a survey of consumers who have purchased and used laundry detergent, in this case, 2,106 people.

*To view the full results of the Canstar Blue survey go to: www.canstarblue.co.nz

© Scoop Media

 
 
 
 
 
Business Headlines | Sci-Tech Headlines

 

Statistics: Dairy And Travel Still Our Largest Export Earners

New Zealand earned $2.3 billion more from exports than we spent on imports during the year ended June 2015... total exports of goods and services were $67.5 billion, while total imports were $65.1 billion. More>>

ALSO:

Approval: Air New Zealand And Air China Launch New Alliance Route

Air New Zealand and Air China have today launched joint sales for a new daily direct service between Auckland and Beijing after receiving approval from New Zealand Minister of Transport Hon Simon Bridges to form a strategic alliance. More>>

ALSO:

Money Trading: FX Trader Jin Yuan Finance Warned Over Lack Of Monitoring

Jin Yuan Finance, an Auckland-based foreign exchange trader, has been warned over its lack of anti-money laundering processes in place in the first public notification by the Department of Internal Affairs. More>>

ALSO:

Auckland Surge, Possible Peak: House Values Accelerate At Fastest Annual Pace In 8 Years

New Zealand residential property values rose at their fastest annual pace in eight years in August, pushed higher by overflowing demand in Auckland, which is showing signs speculators think it has reached its peak, according to Quotable Value. More>>

ALSO:

Cash Money: Reserve Bank Launches New $5 And $10 Banknotes

The $5 and $10 final banknotes were revealed at an event at the Bank in Wellington, and will start to be released from mid-October 2015. More>>

ALSO:

Truck Sales Booted: Commerce Commission Files Charges Against Mobile Trader

The Commerce Commission has filed charges against a mobile trader, or truck shop operator, claiming he obtained money from customers by deception and never intended to supply them with the goods they paid for. More>>

ALSO:

Get More From Scoop

 
 
 
 
 
 
 
 
 
Business
Search Scoop  
 
 
Powered by Vodafone
NZ independent news