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Jetstar sets new record for domestic on-time performance

Jetstar sets new record for domestic on-time performance

· Jetstar achieves a ‘personal best’ for domestic on-time performance in March 2014
· Leading on-time domestic performance in 10 of the past 12 months for New Zealand domestic flights*
· Customer satisfaction continues to rise

Jetstar’s market-leading on-time domestic performance is reaching new heights in 2014.

The airline today announced that 90 percent of its domestic flights departed within 10 minutes of schedule in March this year, a new monthly record for the low fares carrier.

For the first three months of the year Jetstar’s average monthly 10 minute on-time performance result was 87.3 percent, more than five points higher than the 82.4 percent average for the same quarter in 2013.

Figures from the two major domestic airlines in New Zealand show that Jetstar flights departed on time more often in 10 of the past 12 months.

Grant Kerr, Jetstar Head of New Zealand, said the big winner from the airline’s improved service is the Kiwi traveller.

Ends

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