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Kia New Zealand Dealer Up With World’s Best

Kia New Zealand Dealer Up With World’s Best

A Kia Motors dealer in New Zealand can stand shoulder-to-shoulder with the world’s best, after being selected to receive a coveted international award.

Dunedin Kia, also widely known as Carbase in the southern city, is one of just a handful of dealers worldwide to attain Platinum Prestige status in the last 12 months. In fact, the exclusive club is open to only 3% of Kia Motors dealers around the globe at any one time.

The award is made to dealers who excel in customer relations, standard of facilities, management of their business and sales/service performance.

Receiving the Platinum Prestige Award at a recent Kia Motors NZ conference, Dunedin Kia Dealer Principal Neil Videler says it had come “completely out of the blue”.

He adds: “To be measured against much larger and better resourced metropolitan dealerships globally is quite daunting, but it proves that when you have the right systems in place and the best people around you, providing a customer-focused service, it is possible to be world-class in Dunedin.

“We may be small, but we are a dedicated and professional team that thrives and it’s great to have our efforts recognised by this award, especially as it goes to only a very small number of Kia dealers around the world.”

Dunedin Kia recently underwent a complete redevelopment of its dealership facility in Kaikorai Valley Road to bring it into line with the corporate standards set by Kia Motors internationally. Mr Videler says that investment was the catalyst to ensure all other parts of the business were brought up to standard and he adds that it continues to be an ongoing process.

Todd McDonald, General Manager of Kia Motors New Zealand describes the Platinum Prestige Award for Dunedin Kia as an outstanding achievement.

“It recognises the quality of the operation and rewards the performance of the dealership, not the investment in bricks and mortar and in that respect, Neil and his team have done exceptionally well to be considered among the top 3% of Kia dealers internationally and they fully deserve this accolade,” says Mr McDonald.

The Dunedin Kia team has received a comprehensive Platinum Prestige resource kit, which includes wall plaques, showroom material, badges, business cards and letterhead denoting the achievement.


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