Report shows consumers are getting more for their money
Telco report shows that consumers are getting more for their money
Issued 21 May
2014
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The Commerce Commission today released its latest annual telecommunications monitoring report analysing the state of New Zealand’s telecommunications markets.
“A trend which has become more obvious this year is that telecommunications services are delivering more to consumers for less cost. Spending on telecommunications services is about the same in real terms as it was 10 years ago, but consumers are getting far more – data, texts and calling minutes – for their money, particularly in the mobile market,” said Dr Stephen Gale, Telecommunications Commissioner.
“We’ve also seen a steady increase in online activity by New Zealanders. This demand is driving improvements in both personal and business communications as well as education, health and entertainment. Online services that are large and growing include internet banking, social networking, online purchasing and health services,” said Dr Gale.
There were a number of other key findings of the report.
• Industry investment increased
significantly from a recent low of $1.24 billion in 2010/11
to $1.58 billion in 2012/13. This increase was largely
driven by the ultra-fast broadband fibre network
roll-out.
• Fixed broadband connections continued to
grow from 1.24 million to 1.32 million in the year to 30
June 2013. Now, about 85% of households have broadband, up
from 65% three years earlier.
• Fixed-line calling
volumes continue to fall, while mobile calling volumes are
increasing. Total mobile minutes grew to 83 minutes per
person per month, while fixed-line calling declined to 401
minutes per household per month.
• Total retail
telecommunications revenues suffered a slight fall in
2012/13 to drift back to $5.21 billion from $5.25 billion in
the prior year. Data revenues continue to rise while voice
related revenues continue to fall.
The report can be
found at www.comcom.govt.nz/regulated-industries/telecommunications/monitoring-reports-and-studies/monitoring-reports
An info graphic is attached to this media release for further information.
Background
Today's report is
the seventh annual telecommunications market monitoring
report produced by the Commission. It is part of the
Commission's on-going monitoring of the evolution of
competition in the telecommunications sector in New
Zealand.
Telecommunications markets are complex and a range of indicators have to be analysed to provide an indication of the overall state of competition.
A lot of the data for the annual monitoring report is collected from an annual telecommunications industry questionnaire administered by the Commission. The aggregated results from this questionnaire are also published, although some data is withheld on commercial sensitivity grounds.
This report is released under section 9A of the
Telecommunications Act 2001, which requires the Commission
to monitor telecommunications markets and make available
reports, summaries, and information resulting from carrying
out these functions.
Ends