Video | Agriculture | Confidence | Economy | Energy | Employment | Finance | Media | Property | RBNZ | Science | SOEs | Tax | Technology | Telecoms | Tourism | Transport | Search

 


Domain Name Commission warns registrants

Domain Name Commission warns registrants

The Domain Name Commission (DNC) is warning people who have a relationship with 24/7 Hosting, or who are considering using their services in the future, to beware of their activities in respect of the registration and management of .nz domain names.
This warning does not include their hosting services, for which the DNC has no responsibility.

The DNC has received complaints in relation to the following:

24/7 Hosting receiving money for a 12 month renewal of a domain name but only renewing the name for a month.
24/7 Hosting registering some of the names they register in their own name rather than in the name of the person requesting the registration, meaning the true registrant cannot manage or control the domain name.
24/7 Hosting putting their email address in the record, meaning that if the registrant requested a UDAI (the code to allow a transfer to a new registrar) it would be sent to 24/7 and not to the registrant.
24/7 Hosting failing to respond to email enquiries and apparent disconnection of the company’s 0800 number.

The DNC has investigated these complaints and sought a response from 24/7 Hosting. As a result of 24/7 Hosting’s failure to respond to DNC’s requests, DNC has found the complaints to be valid.

As of 26 May 2014, 24/7 Hosting have made contact with the DNC and acknowledge that they have not been fulfilling their requirements to their customers, but that a change of ownership of the company is in progress and that their priority is rectifying the concerns outlined above.

The DNC notes this contact but still has concerns about their ability and capacity to address fully the concerns raised by the DNC.

Debbie Monahan, Domain Name Commissioner, said 24/7 Hosting’s behaviour has been contrary to the .nz policies that were created to protect registrants.

“It is this lack of protection for registrants that is of concern to the DNC and why this warning is being issued,” she said.

24/7 Hosting is not an authorised registrar for .nz domain names. Anyone who has a .nz domain name registered through 24/7 should consider making contact with the authorised registrar used by 24/7 Hosting. In many cases, it appears 24/7 Hosting used Voyager and they can be contacted at 0800 477 333 option 2 for support or support@voyager.co.nz to discuss their options if they have any concerns or questions.

Alternatively, 24/7 Hosting have given an undertaking that they are now in a position to address complaints from their customers. They say a support ticket can be submitted via the interface at https://support.247hosting.co.nz/clientarea.php, and that they will respond to e-mails sent tosupport@247hosting.co.nz.

Anyone with any questions about .nz domain names can also contact the Domain Name Commission at info@dnc.org.nz.

© Scoop Media

 
 
 
 
 
Business Headlines | Sci-Tech Headlines

 

Future Brighter Money: RBNZ Releases New Bank Note Designs

New Zealand’s banknotes are getting brighter and better, with the Reserve Bank today unveiling more vibrant and secure banknote designs which will progressively enter circulation later next year. More>>

ALSO:

Commerce: Supermarket Inquiry Finds No Breaches By Countdown

The Commerce Commission inquiry into anti-competitive behaviour by Countdown supermarkets, alleged by former Labour Party MP Shane Jones, has found nothing to warrant prosecution, although it warns supermarkets to take care in the way they communicate... More>>

ALSO:

Crown Accounts: English Flags ‘Challenge’ To Budget Surplus

Finance Minister Bill English is warning next month’s half yearly fiscal and economic update from the Treasury may not forecast a budget surplus, saying that returning the government’s accounts to surplus in 2015 will be “a challenge”, given the decline in commodity prices and weak global inflation. More>>

ALSO:

March 2015: Netflix To Launch In Australia And New Zealand

World’s Leading Internet Television Network to Offer Original Series, Movies, Documentaries, Stand-Up Comedy Specials and TV Shows for Low Monthly Price More>>

ALSO:

Price Of Cheese (Is Up): Dairy Product Prices Fall To Five-Year Low

Dairy product prices fell in the latest GlobalDairyTrade auction to the lowest level in more than five years, led by declines in rennet casein and skim milk powder. More>>

ALSO:

Gordon Campbell: On The Australians Scoring Trade Points Against Us With The Chinese

It hasn’t been a great year for Trade Minister Tim Groser... To top it off, Australia has just signed a FTA with China that has far better provisions on dairy exports than what New Zealand currently enjoys in our own FTA with China. More>>

ALSO:

Iwi & Local Consultation: Oil And Gas Block Offer 2015 Begins

Energy and Resources Minister Simon Bridges today announced the start of the Block Offer 2015 process for awarding oil and gas exploration permits. More>>

Industrial Action: Stats NZ Throwing Public Money Away Duplicating Data

The Public Service Association (PSA) says Statistics NZ are throwing money away by collecting the same data twice for official statistics such as the Consumer Price Index... As part of the ongoing industrial action, field interviewers who are PSA members are continuing to collect data, but are not sending it through to Statistics NZ. More>>

ALSO:

Other Stats:

Space: Rosetta's 'Philae' Makes Historic First Landing On A Comet

After more than a decade traveling through space, a robotic lander built by the European Space Agency has made the first-ever soft landing of a spacecraft on a comet. More>>

ALSO:

Get More From Scoop

 
 
Standards New Zealand

Standards New Zealand
 
 
 
 
 
 
 
 
Business
Search Scoop  
 
 
Powered by Vodafone
NZ independent news