Video | Agriculture | Confidence | Economy | Energy | Employment | Finance | Media | Property | RBNZ | Science | SOEs | Tax | Technology | Telecoms | Tourism | Transport | Search

 


Tenants to be actively encouraged to provide emergency conta

Tenants to be actively encouraged to provide emergency contact details


Housing New Zealand (HNZ) tenants will be actively encouraged to provide emergency contact details when they first sign up to a property, an internal review has confirmed.

The review was instigated by HNZ after last month’s release of the coroners’ findings into the death of Peter Heathcote, who died last July in his Riccarton, Christchurch, flat but was not found until weeks later.

South Island regional manager Symon Leggett confirmed some operational changes will be made. He was pleased the review had been completed so swiftly.

Although HNZ requests and updates emergency contact details from applicants and tenants through a number of methods, it has no powers requiring tenants to provide this information, nor does it have any policy refusing to house any applicants who decline to provide emergency contact details.

But Mr Leggett said tenancy managers would “actively encourage” tenants to provide these details when first offered tenancy.

Those emergency contact details will be rechecked and updated, if necessary, by tenancy managers and through the Customer Service Centre.

A revised process regarding follow-up checks will also be implemented, Mr Leggett said.

ends

© Scoop Media

 
 
 
 
 
Business Headlines | Sci-Tech Headlines

 

Crown Accounts: Government Ekes Out Six-Month Surplus Of $9M

The New Zealand government eked out a tiny surplus in the first six months of the fiscal year as growth in domestic consumption lifted the goods and services tax take, while uncertainties over the Kaikoura earthquake costs meant expenses were less than expected. More>>

ALSO:

Almost 400 Jobs: Shock At Cadbury's Dunedin Factory Closure

Workers at Cadbury in Dunedin are reeling after learning this morning that the iconic Cadbury factory is to close, with the loss of almost 400 jobs... “The company had reported it was doing well and this has come out of the blue,” says Chas. More>>

ALSO:

Transport: Boards Of Inquiry For Auckland Roading Projects

Boards of Inquiry have been appointed to decide on two significant Auckland roading projects in a move which will get a decision by the end of the year, Environment Minister Dr Nick Smith and Conservation Minister Maggie Barry announced today. More>>

ALSO:

Three Months On: Quake Reciovery In Kaikōura And Elsewhere

Three months after the magnitude 7.8 earthquake on 14 November, encouraging recovery progress is being made in affected communities. More>>

ALSO:

Jetstar, Qantas For Govt Transport: Government Still In Talks With Air NZ

The government is still negotiating with national carrier Air New Zealand in a cross-agency air travel contract that will add a number of new airlines to the list of approved flyers. More>>

ALSO:

Get More From Scoop

 
 
 
 
 
 
 
 
Business
Search Scoop  
 
 
Powered by Vodafone
NZ independent news