Video | Agriculture | Confidence | Economy | Energy | Employment | Finance | Media | Property | RBNZ | Science | SOEs | Tax | Technology | Telecoms | Tourism | Transport | Search

 


Young hotel executive honoured for going beyond the call

Young hotel executive honoured for going beyond the call of duty


A young hotel executive who goes beyond the call of duty and has helped deliver excellent financial results for her employer has been named the Service IQ Hotel Industry Outstanding Young Executive of the Year.

Janelle McClintock, Reservations Yield Manager at Auckland’s Jet Park Hotel was honoured at the New Zealand Hotel Industry Conference dinner at the Pullman Auckland last night (5 June).

Janelle is responsible for managing all the hotel’s reservations systems and a team of two, plus training and oversight of all other front office staff who take reservations after hours.

“She is a pivotal part of the hotel’s success and achievement of its revenue targets, and over the past four years has become a tremendous asset for Jet Park Hotel,” says Sally Attfield, Awards judge and Sector Manager Hotels, Tourism Industry Association New Zealand (TIA).

Awards judge Stephen Hamilton, Director of Horwath HTL, says Janelle achieves her busy, demanding role, shows leadership and initiative and has undertaken further education to improve her skills and contribution to the hotel.

“She is also known for going beyond the call of duty for guests. A small example is driving some visitors out to a motel and picking them up the next morning when the hotel was fully booked. She sets an example of service stands for others, and together with her team receives excellent feedback from the hotel’s important corporate clients.”

Other winners named in the New Zealand Hotel Industry Awards are:

AHS Hospitality Hotel Industry Senior Hotel Executive of the Year

Rob McIntyre, General Manager, Pullman Auckland

Greenfield Hotel Industry Environmental Initiative Award 2014

James Cook Hotel Grand Chancellor, Wellington

ends

© Scoop Media

 
 
 
 
 
Business Headlines | Sci-Tech Headlines

 

Final Frontier: Rocket Lab And NASA Sign Commercial Space Launch Agreement

Rocket Lab has signed a Commercial Space Launch Act Agreement with the National Aeronautics and Space Administration (NASA). The agreement enables Rocket Lab to use NASA resources - including personnel, facilities and equipment - for launch and reentry efforts. More>>

ALSO:

Scoop Business: Wheeler Downplays Scope For ‘Large’ Rates Fall

Reserve Bank governor Graeme Wheeler says some market commentators are predicting further declines in interest rates that would only make sense for an economy in recession, although some easing is likely to be needed to maintain New Zealand’s economic growth. More>>

ALSO:

Ruataniwha Dam: Consent Conditions Could Mean Reduced Intensity

Legal advice sought by the Hawke’s Bay Regional Council on the Ruataniwha Dam consent conditions has confirmed that farmers who sign up to take water from the dam could be required to reduce the intensity of their farming operation to meet the catchment’s strict nitrogen limit. More>>

Health And Safety: Bill Now Sees Rules Relaxed For Small Businesses

Health and safety law reform sparked by the Pike River coalmine disaster has been reported back from the industrial relations select committee with weakened requirements on small businesses to appoint health and safety representatives and committees. More>>

ALSO:

Bearing Fruit: Annual Fruit Exports Hit $2 Billion For First Time

The value of fruit exported rose 20 percent (up $330 million) for the June 2015 year when compared with the year ended June 2014. Both higher prices and a greater quantity of exports (up 9.0 percent) contributed to the overall rise. More>>

ALSO:

Get More From Scoop

 
 
 
 
 
 
 
 
 
Business
Search Scoop  
 
 
Powered by Vodafone
NZ independent news