Video | Agriculture | Confidence | Economy | Energy | Employment | Finance | Media | Property | RBNZ | Science | SOEs | Tax | Technology | Telecoms | Tourism | Transport | Search

 


Young hotel executive honoured for going beyond the call

Young hotel executive honoured for going beyond the call of duty


A young hotel executive who goes beyond the call of duty and has helped deliver excellent financial results for her employer has been named the Service IQ Hotel Industry Outstanding Young Executive of the Year.

Janelle McClintock, Reservations Yield Manager at Auckland’s Jet Park Hotel was honoured at the New Zealand Hotel Industry Conference dinner at the Pullman Auckland last night (5 June).

Janelle is responsible for managing all the hotel’s reservations systems and a team of two, plus training and oversight of all other front office staff who take reservations after hours.

“She is a pivotal part of the hotel’s success and achievement of its revenue targets, and over the past four years has become a tremendous asset for Jet Park Hotel,” says Sally Attfield, Awards judge and Sector Manager Hotels, Tourism Industry Association New Zealand (TIA).

Awards judge Stephen Hamilton, Director of Horwath HTL, says Janelle achieves her busy, demanding role, shows leadership and initiative and has undertaken further education to improve her skills and contribution to the hotel.

“She is also known for going beyond the call of duty for guests. A small example is driving some visitors out to a motel and picking them up the next morning when the hotel was fully booked. She sets an example of service stands for others, and together with her team receives excellent feedback from the hotel’s important corporate clients.”

Other winners named in the New Zealand Hotel Industry Awards are:

AHS Hospitality Hotel Industry Senior Hotel Executive of the Year

Rob McIntyre, General Manager, Pullman Auckland

Greenfield Hotel Industry Environmental Initiative Award 2014

James Cook Hotel Grand Chancellor, Wellington

ends

© Scoop Media

 
 
 
 
 
Business Headlines | Sci-Tech Headlines

 

Media: Julian Wilcox Leaves Māori TV

Māori Television has confirmed the resignation of Head of News and Production Julian Wilcox. Mr Maxwell acknowledged Mr Wilcox’s significant contribution to Māori Television since joining the organisation in 2004. More>>

ALSO:

Genetics: New Heat Tolerant Cow Developed

Hamilton, New Zealand-based Dairy Solutionz Ltd has led an expert genetics team to develop a new dairy cow breed conditioned to thrive in lower elevation tropical climates and achieve high milk production under heat stress. More>>

Fractals: Thousands More Business Cards Needed To Build Giant Sponge

New Zealand is taking part in a global event this weekend to build a Menger Sponge using 15 million business cards but local organisers say they are thousands of business cards short. More>>

Scoop Business: NZ Net Migration Rises To Annual Record In September

New Zealand’s annual net migration rose to a record in September, beating government forecasts, as the inflow was spurred by student arrivals from India and Kiwis returning home from Australia. More>>

ALSO:

Scoop Business: Fletcher To Close Its Christchurch Insulation Plant, Cut 29 Jobs

Fletcher Building, New Zealand’s largest listed company, will close its Christchurch insulation factory, as it consolidates its Tasman Insulations operations in a “highly competitive market”. More>>

ALSO:

Scoop Business: Novartis Adds Nine New Treatments Under Pharmac Deal

Novartis New Zealand, the local unit of the global pharmaceuticals firm, has added nine new treatments in a far-ranging agreement with government drug buying agency, Pharmac. More>>

ALSO:

Crown Accounts: English Wary On Tax Take, Could Threaten Surplus

Finance Minister Bill English is warning the tax take may come in below forecast in the current financial year, as figures released today confirm it was short by nearly $1 billion in the year to June 30 and English warned of the potential impact of slumping receipts from agricultural exports. More>>

ALSO:

Get More From Scoop

 
 
Standards New Zealand

Standards New Zealand

Mosh Social Media
 
 
 
 
 
 
 
 
Business
Search Scoop  
 
 
Powered by Vodafone
NZ independent news