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Telecom welcomes YouTube “HD Verification”

Telecom welcomes YouTube “HD Verification”

Telecom today welcomed the release of Google’s first Video Quality Report for New Zealand, which rates Telecom Ultra Fibre as “HD Verified”, and shows Telecom VDSL and ADSL2 (or ‘advanced’ ADSL) are very close to also receiving an HD Verified rating in most parts of the country. Together these technologies cover more than 90% of Telecom’s broadband customer base.

The Google HD Verified rating requires that at least 90% of YouTube videos streamed over a particular ISPs service are capable of serving in HD (high definition) without interruption.

Telecom Head of Broadband David Redmore said it was great to have another measure for customers who wanted to assess the quality of different broadband products, and that the report gave a real-world demonstration of the high quality Telecom network.

“We’ve had a strong focus over the past few years on making sure our broadband customers have a consistently great online experience – whether they’re watching YouTube videos, movies, gaming or on social media, and no matter what the time of day. This has meant bringing the latest technology – like Fibre and VDSL - to our customers, while also investing around $30 million a year into things like caching and greater bandwidth on our network.

“Of course the quality of video streaming is dependent on a number of factors – such as in-home wiring and the underlying infrastructure provided by Chorus and other local infrastructure providers. However, today’s report does show that our investment is paying off when it comes to the ‘real world’ experience we offer, with Telecom’s results standing out in the market.”

Telecom only offers ADSL1 to the less than 10% of customers for whom there is no alternative due to the network infrastructure in their area (primarily rural areas).

Google launched the rating service to help consumers better understand and – if necessary – improve their online experience. The HD rating verification offers a consistent, objective and third-party measurement that moves beyond speeds in terms of Mbps to a benefit that everyone can understand.

The Google Video Quality Report, and further information on methodology, may be found here


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