Video | Agriculture | Confidence | Economy | Energy | Employment | Finance | Media | Property | RBNZ | Science | SOEs | Tax | Technology | Telecoms | Tourism | Transport | Search

 


Guild congratulates Community Pharmacy of the Year winner

Guild congratulates Community Pharmacy of the Year winner

The Pharmacy Guild of New Zealand (the Guild) congratulates David Postlewaight, owner of David’s Pharmacy in Kamo, for winning the Community Pharmacy of the Year Award at the 2014 Pharmacy Awards.

Guild Chief Executive, Lee Hohaia, says “This was the second year running that David’s Pharmacy received this award and is a testament to the exceptional care and service that he and his team consistently deliver to their patients.

“The Guild also extends their congratulations to The Auckland City Pharmacy who was the runner up to this award.”

Customers of these top two pharmacies strongly agreed that their pharmacist is knowledgeable, their pharmacist helps them to understand how and when to take their medicine, and that it is easy to ask their pharmacist questions about their medicine. Customers also value the free, drop-in health service that their pharmacy provides.

Using the responses to the question: “How likely is it that you would recommend this pharmacy to a family member, friend or colleague?” a net promoter score was generated for each pharmacy. The net promoter score is a measure of customer loyalty. It can be as low as 100 or as high as +100. A net promoter score of +50 is considered excellent.

Mrs Hohaia says “Both the winner and the runner up in this category gained outstanding net promoter scores with David’s Pharmacy scoring +100 and The Auckland City Pharmacy scoring +96.

“Guild pharmacies were extremely well represented in the finalists this year which is a true reflection of the first-rate care our members are delivering to their communities.

“The Guild aspires to see the highest quality of health care for the patients of New Zealand being delivered through community pharmacy and this is apparent in the achievements that were celebrated at the Pharmacy Awards.

The Pharmacy Guild sponsors the Community Pharmacy of the Year award. For more information about the Pharmacy Awards, visit www.pharmacyawards.co.nz.

ENDS

© Scoop Media

 
 
 
 
 
Business Headlines | Sci-Tech Headlines

 

Gareth Morgan: The Government’s Fresh Water Policy – Revisited

Fresh water quality is the latest area to be in the sights of Gareth Morgan and his research organisation The Morgan Foundation... They found that the fresh water policy was a bit murkier than the Environment Minister let on. More>>

ALSO:

Interest Rates: RBNZ Hikes OCR To 3.5%, ‘Period Of Assessment’ Now Needed

Reserve Bank governor Graeme Wheeler raised the official cash rate as expected, while signalling a pause in rate hikes to assess the impact of moves so far this year. The kiwi dollar sank after Wheeler said its strength was “unjustified” and that the currency could have “a significant fall.” More>>

ALSO:

Fonterra: Canpac Site 'Resize' To Focus More On Paediatrics

Fonterra is looking at realigning its packing operations at Canpac, in the Waikato, to focus more on paediatric nutritionals... The proposed changes could mean around 110 roles may not be required at the site which currently employs 330. More>>

ALSO:

Scoop Business: Postie Plus Brand Gets 2nd Chance With Well-Funded Pepkor

The Postie Plus brand is getting a new lease of life after South Africa’s Pepkor bought the failed retailer’s assets out of administration and said it will use its purchasing power to reduce costs of stock and fatten margins. More>>

ALSO:

Warming: Warming Signs From State Of Climate Report

Climate data from air, land, sea and ice in 2013 'reflect trends of a warming planet' -- says the latest State of the Climate report, launched by U.S. and New Zealand scientists. More>>

ALSO:

Scoop Business: Embrace Falling Home Affordability, Says NZIER

Despair over the inability to afford a house is misplaced and should be embraced as an opportunity to invest in more wealth-creating activity, says the principal economist at the New Zealand Institute of Economic Research, Shamubeel Eaqub. More>>

Productivity Commission: NZ Regulation Not Keeping Pace

New Zealand regulators often have to work with out-of-date legislation, quality checks are under strain, and regulatory workers need better training and development. More>>

ALSO:

Get More From Scoop

 
 
Computer Power Plus

Standards New Zealand

Standards New Zealand
 
 
 
 
 
 
 
 
Business
Search Scoop  
 
 
Powered by Vodafone
NZ independent news