Video | Agriculture | Confidence | Economy | Energy | Employment | Finance | Media | Property | RBNZ | Science | SOEs | Tax | Technology | Telecoms | Tourism | Transport | Search

 


Suzuki Tops New Zealand Car Buyer Satisfaction Award

Press Release No: PRESS/AM14/06
Scheduled Release: 20 June 2014


Suzuki Tops New Zealand Car Buyer Satisfaction Award


Suzuki owners are the most satisfied motorists in New Zealand, according to a recent independent survey.

The Japanese brand has emerged tops in a nationwide survey by Canstar Blue New Zealand, a customer research and ratings business with the core purpose of helping consumers make better purchasing decisions.

Not only was Suzuki the overall winner in the satisfaction survey but was also the only brand in the top nine franchises to score a five star rating in all six categories surveyed.

New Zealand buyers were questioned on the level of owner satisfaction in a survey where car buyers were asked to rank major car brands. The criteria were value for money, point of sale service, after sale service, reliability, performance and overall satisfaction.

In the overall satisfaction result, Ford, Kia and Mazda finished behind Suzuki, each with a four star rating, while Holden, Honda, Mitsubishi, Nissan and Toyota all scored a three star rating.

“Suzuki is to be congratulated for its performance,” said Derek Bonnar, the general manager of Canstar New Zealand. “With cars like the Swift, Suzuki is making small cars both affordable and attractive to a wide audience.”

He said Suzuki had performed extremely well, and had achieved an outstanding result in what was a great endorsement of the brand.

Gary Collins, general manager of automobile marketing for Suzuki New Zealand, said, “It is gratifying that we have surged ahead of the competition and particularly pleasing Suzuki achieved a five star classification across the board. This confirms Suzuki owners have high overall satisfaction and is a credit to our dealer network.”

“The award comes within months of Suzuki topping the Roy Morgan owner satisfaction award in New Zealand for the third successive year,” he said.

The Canstar Blue car brand survey questioned consumers who had purchased a new car from a dealership in the last three years, and has a margin of error of plus or minus 4 percent.

Canstar Blue says two out of three people feel more positive towards a brand when it advertises or promotes the fact that it has recorded a five star award from a credible ratings agency.

The agency is Australia and New Zealand’s premier research and expert ratings agency, working with over 20,000 products and more than 300 brands in the financial services industry. It asks everyday consumers which brands and services they are most satisfied with.

Canstar Star is chiefly focused on education and helping consumers make better financial decisions. The company is a division of Canstar which has been operating in New Zealand for nearly a decade.

...ends...

© Scoop Media

 
 
 
 
 
Business Headlines | Sci-Tech Headlines

 

Wood Producers: Crisis In New Zealand Log Supply

New Zealand wood processing leaders held a hui with senior government officials and political leaders in Whangarei yesterday to assess the acute log supply shortage to local mills in Northland. More>>

Consents And Taxes: Trustpower 'Very Disappointed' With Judgement

Trustpower is "very disappointed" with a Supreme Court ruling dismissing its bid to claim tax deductions on $17.7 million of project costs in a case closely watched by large-scale infrastructure developers. More>>

ALSO:

Fruitful Endeavours: Kiwifruit Exports Reach Record Levels

In June 2016, kiwifruit exports rose $105 million (47 percent) from June 2015 to reach $331 million, Statistics New Zealand said today. Overall, goods exports rose $109 million (2.6 percent) in June 2016 (to $4.3 billion). More>>

ALSO:

Economic Update: RBNZ Says Rate Cut Seems Likely

The Reserve Bank will likely cut interest rates further as a persistently strong kiwi dollar makes it difficult for the bank to meet its inflation target, it said. The local currency fell. More>>

ALSO:

House Price Action Plan: RBNZ Signals National Lending Restrictions

The central bank wants to cap bank lending to property investors with a deposit of less than 40 percent at 5 percent and restore the 10 percent limit for owner-occupiers wanting to take out a mortgage with a deposit of less than 20 percent, according to a consultation paper released today. More>>

ALSO:

Get More From Scoop

 
 
 
 
 
 
 
 
 
Business
Search Scoop  
 
 
Powered by Vodafone
NZ independent news