Video | Agriculture | Confidence | Economy | Energy | Employment | Finance | Media | Property | RBNZ | Science | SOEs | Tax | Technology | Telecoms | Tourism | Transport | Search

 


Whitianga home to winning holiday park hospitality

26 June 2014

Whitianga home to winning holiday park hospitality

It was the little things that netted Mercury Bay Holiday Park this year’s AA Traveller Spirit of Hospitality Award, presented to managers Helena and Craig Stratford last night at the Holiday Accommodation Parks Association of New Zealand (HAPNZ) Conference in Blenheim.

AA Tourism Publishing Limited General Manager Moira Penman says the Stratfords demonstrate it is the little things that can make a huge difference to their guests’ experience.

“Jump starting cars, lending spades to dig soak holes at the famous Hot Water Beach, booking boat trips and restaurants, recommending things to see and do, charging mobile phones and changing tyres are just a few of the things their guests have said they have appreciated,” she says.

“Here is a team of just two that is proud to have the opportunity every day to be ambassadors for their town, industry and New Zealand. It was this simple belief the judges felt embodied the philosophy of the AA Traveller Spirit of Hospitality Award.”

“I congratulate Helena and Craig on their win. But I also congratulate and thank the All Seasons Holiday Park Rotorua, Aspiring Holiday Park & Motels in Wanaka, Bowentown Beach Holiday Park at Waihi Beach and Mawley Holiday Park in Masterton for providing such a high level of hospitality to their guests,” says Ms Penman.

Holiday Parks Association New Zealand (HAPNZ) Chief Executive Fergus Brown says the AA Traveller Spirit of Hospitality Award is recognised by HAPNZ members as the premium award.

“This award emphasises the importance of world class customer service and acknowledges those who are providing their guests with an exceptional experience.

“Our members appreciate the encouragement that AA Traveller has provided to the Holiday Park sector over the many years,” he says.

The judging panel was made up of representatives from the AA and AA Traveller, Qualmark, HAPNZ and Inside Tourism.

For more information visit www.aatraveller.co.nz

The New Zealand Automobile Association is an incorporated society with more than one million members. It represents the interests of road users who collectively pay more than $2 billion in taxes each year through fuels excise, road user charges and GST.

ENDS

© Scoop Media

 
 
 
 
 
Business Headlines | Sci-Tech Headlines

 

Scoop Business: Alex Swney Pleads Guilty To $2.5M Fraud Charge

Alex Swney, former chief executive of the Auckland city centre business association Heart of the City, has pleaded guilty to dishonestly using documents to obtain $2.5 million. More>>

ALSO:

Petrol Burns Prices: Second Consecutive Quarterly Fall For CPI

The consumers price index (CPI) fell 0.3 percent in the March 2015 quarter, following a 0.2 percent fall in the December 2014 quarter, Statistics New Zealand said today. The last time the CPI showed two consecutive quarterly falls was in the December 1998 and March 1999 quarters. More>>

ALSO:

Scoop Business: NZ Broadcasters Launch Battle Against Global Mode ISPs

New Zealand broadcasters have confirmed they’ve launched legal proceedings against internet service providers who give customers’ access to “global mode”, which allows customers access to offshore online content, claiming it breaches the local content providers’ copyright. More>>

ALSO:

Sanford: Closure Of Christchurch Mussel Processing Plant Confirmed

The decision comes after a period of consultation with the 232 staff employed at the Riccarton site, who were told on 9 April that Sanford was considering the future of mussel processing in Christchurch. Recent weather patterns had impacted on natural spat (offspring) supply... More>>

ALSO:

Price Of Cheese: Dairy Product Prices Fall To The Lowest This Year

Dairy product prices fell in the latest GlobalDairyTrade auction, hitting the lowest level in the 2015 auctions so far, as prices for milk powder and butter slid amid concern about the outlook for commodities. More>>

ALSO:

Houston, We Have An Air Route: Air New Zealand To Fly Direct To The Heart Of Texas

Air New Zealand will fly its completely refitted Boeing 777-200 aircraft between Auckland and Houston up to five times a week opening up the state of Texas as well as popular nearby tourist states such as Louisiana and Florida. More>>

ALSO:

Scoop Business: Reserve Bank’s Spencer Calls On Govt To Rethink Housing Tax

The Reserve Bank has urged the government to take another look at a capital gains tax on investment in housing, allow increased high-density development and cut red tape for planning consents to address an over-heated Auckland property market. More>>

ALSO:

Get More From Scoop

 
 
 
 
 
 
 
 
 
Business
Search Scoop  
 
 
Powered by Vodafone
NZ independent news