Video | Agriculture | Confidence | Economy | Energy | Employment | Finance | Media | Property | RBNZ | Science | SOEs | Tax | Technology | Telecoms | Tourism | Transport | Search


Millbrook Resort hailed best NZ hotel by

Millbrook Resort hailed best New Zealand hotel by leading website

Queenstown’s Millbrook Resort continues to ride the wave of awards success notching up another best hotel in New Zealand title, this time from the world’s leading travel website

Wotif analysed more than 180,000 New Zealand customer reviews to find the favourite places to stay in New Zealand’s top destinations.

Millbrook achieved an average guest score of 4.74 out of five based on 182 reviews, which also makes the resort the number one hotel in Queenstown as well as New Zealand.

Millbrook Resort head of operations Brian Howie said the team and owners were always “extremely proud” to accept accolades that recognised the company’s commitment to exceptional guest service.

“Millbrook is a stunning property set on 500 acres of beautiful grounds so it’s hard not to fall in love with the place. However it’s more than just being in a great location that makes Millbrook so special,” said Mr Howie.

“We consistently monitor and respond to guest feedback to ensure we always offer a world-class experience whether it’s the first or tenth stay with us.”

“We never sit back and think we’ve cracked it. We’re always looking at new ways to improve service levels and stay ahead of technology. Our discerning guests expect the best on all levels so we go out of our way to ensure we meet and exceed their expectations.”

“Based on guest feedback we recently upgraded our internet system and now offer free Wi-Fi across the resort which is a fantastic facility for our guests. We’ve also recently upgraded our golf cart fleet and installed state-of-the-art GPS systems in the carts to provide a more enjoyable and interactive golfing experience,” said Mr Howie.

“It’s our staff who make a guest’s stay so memorable. From the landscapers and green keepers who ensure Millbrook’s grounds look stunning year round, to the hotel reception and reservations team who greet you when you check-in. From the housekeepers who ensure our rooms are perfect for every guest to the restaurant, spa and health and fitness team, everyone plays a huge part in the guest experience.”

“To be named best hotel in New Zealand by a leading travel organisation such as is a wonderful honour. We’ll continue our hard work and strive to be the best golf and lifestyle resort in Australasia and the world,” said Mr Howie.

Just some of the other awards Millbrook Resort has received in the last year are - Best Golf Resort in Australasia at the World Travel Awards for the third year running in 2014, Best Luxury Wellness Spa for Australasia & Oceania in the World Luxury Hotel Awards 2013, and No 1 Hotel in New Zealand Trip Advisor Travellers' Choice Awards in 2013 and 2014.

Millbrook also continues to receive unprecedented and world-wide praise as co-host of the NZ Open earlier this year. Set to co-host with The Hills again next year (March 12 to 15 2015), Millbrook Resort has become synonymous with world-class golf and five-star luxury. Australia and New Zealand product director Donna Rodios said “it’s no surprise that Millbrook Resort has come out on top with reviewers”.

“It’s an iconic New Zealand property known for its dedication to service, luxurious facilities and stunning location,” Ms Rodios said.

“Some of the most popular words used to describe Millbrook Resort on guest reviews are testament to its high standards, with the likes of ‘outstanding location’, ‘immaculate’, ‘go the extra mile’ and ‘remarkable service’ making a regular appearance.”


© Scoop Media

Business Headlines | Sci-Tech Headlines


Welcome Home: Record High Migration Stokes 41-Year High Population Growth

New Zealand annual net migration hit a new high in October as more people arrived from than departed for Australia for the first time in more than 20 years. More>>


Citizens' Advice Bureau: Report Shows Desperate Housing Situation Throughout NZ

CAB's in-depth analysis of over 2000 client enquiries about emergency accommodation shows vulnerable families, pregnant women and children living in cars and garages, even after seeking assistance from the Ministry of Social Development and Housing New Zealand. More>>


Speaking For The Bees: Greens Call For Neonicotinoid Pesticide Ban

The National Government should ban the use of controversial pesticides called neonicotinoids after evidence has revealed that even at low doses they cause harm to bee populations, the Green Party said today. More>>


Science Awards: NZAS Celebrate NZ Scientific Achievements

The Marsden Medal is awarded for a lifetime of outstanding service to the cause or profession of science, in recognition of service rendered to the cause or profession of science in the widest connotation of the phrase. This year’s medal is awarded to Dr Mike Andrews. More>>


Court Rules: Affco 'Unlawfully' Locked Out Meat Workers

The note says the full court found for the plaintiffs, "that is that the defendant locked out the second plaintiffs unlawfully and that it breached s 32 of the Act by acting otherwise than in good faith towards the plaintiffs while collective bargaining was still going on." More>>


New Bill Introduced: GST On Online Services

These measures are an important first step in the Government’s efforts to deal with increasing volumes of online services and other intangibles purchased from overseas suppliers that should, under New Zealand’s tax rules, be subject to GST. More>>


Get More From Scoop

Search Scoop  
Powered by Vodafone
NZ independent news