Video | Agriculture | Confidence | Economy | Energy | Employment | Finance | Media | Property | RBNZ | Science | SOEs | Tax | Technology | Telecoms | Tourism | Transport | Search

 


Making mobile app privacy your competitive advantage

Making mobile app privacy your competitive advantage

9 July 2014

The Privacy Commissioner has released a new resource for businesses and app developers to help them understand their legal obligations under the Privacy Act when collecting personal information through mobile apps.

Apps can gather large amounts of information about their users but apps often don’t explain clearly what information they collect and for what purpose. Over 64 percent of New Zealanders own a smartphone and worryingly, in a recent NetSafe survey, 75 percent said there was nothing sensitive stored on their device.

While consumers may assume that established, trusted businesses will develop trustworthy apps, this is not necessarily the case. It is important that agencies, businesses and app developers know that it is unlawful to collect more information than is necessary. It is also important that consumers are informed about the permissions they agree to when they download an app.

The New Zealand Privacy Commissioner’s Need to Know or Nice to Have guidance is now available and designed to help businesses build user trust and loyalty through good privacy practices.

When apps don’t convey basic information about what the business is collecting personal information for, it’s difficult for people to feel confident that their information is being looked after.

In May, the Privacy Commissioner’s Office joined 27 overseas privacy enforcement authorities from the Global Enforcement Network (GPEN) in carrying out a survey of commonly used apps. As well as international apps, we surveyed a number of New Zealand ones.

The New Zealand results showed that only 50 percent of the apps examined had a link to their privacy policies available on the marketplace listing. Once they were installed on a device, 64 percent did not display or have any link to a privacy policy within the app itself.

While the overall international results are still being compiled, our results show that not enough information is being provided to users about how an app accesses and uses their personal information.

That’s why we’re making available out Need to Know or Nice to Have guidance for businesses and mobile app developers. This comprehensive app privacy resource is based on five simple concepts:

1. Make a plan and spot the risks
2. When a user makes a decision to download your app, be there with the right information
3. ‘Nice to know’ does not mean ‘need to know
4. Invest some time working out how to make privacy clear and relevant to your users
5. Providing information in real time is as important as being up front in advance.

The Need to Know or Nice to Have guidance is now available on our website at www.privacy.org.nz/apps-guidance

ENDS

© Scoop Media

 
 
 
 
 
Business Headlines | Sci-Tech Headlines

 

Balance Of Trade: NZ Posts Trade Deficit In October On Falling Dairy Exports

New Zealand’s posted its largest monthly trade deficit for October in six years, while narrowing the shortfall from September, led by a fall in dairy exports to China while all main imports into the country rose. More>>

ALSO:

Gigatown Winner: Plenty Of Positives For Dunedin

Although the city has taken the Gigatown title, along with new ultrafast 1Gbps broadband and funding for $700,000 worth of UFB-related initiatives across the community, Mr Cull says Dunedin has gained so much more through its involvement. More>>

ALSO:

R18: The Warehouse Group Praised For Removing Games

The decision by New Zealand’s largest retailer The Warehouse Group (TW Group), to withdraw stocks of the latest version of Grand Theft Auto V (GTA V) and other R18 games, has been praised by advocacy group Stop Demand Foundation. More>>

ALSO:

Air NZ Wine Awards: Victory For Villa Maria As Pinot Noir Thrills

It was a night to remember as Villa Maria Estate picked up one of the highest accolades of the evening, the O-I New Zealand Reserve Wine of the Show Trophy, at the 28th Air New Zealand Wine Awards. The Villa Maria Single Vineyard Southern Clays Marlborough ... More>>

ALSO:

Future Brighter Money: RBNZ Releases New Bank Note Designs

New Zealand’s banknotes are getting brighter and better, with the Reserve Bank today unveiling more vibrant and secure banknote designs which will progressively enter circulation later next year. More>>

ALSO:

Get More From Scoop

 
 
Standards New Zealand

Standards New Zealand
 
 
 
 
 
 
 
 
Business
Search Scoop  
 
 
Powered by Vodafone
NZ independent news