Video | Agriculture | Confidence | Economy | Energy | Employment | Finance | Media | Property | RBNZ | Science | SOEs | Tax | Technology | Telecoms | Tourism | Transport | Search

 


Motel newbies earn top AA Traveller hospitality award

Motel newbies earn top AA Traveller hospitality award

Great customer service was the aim of the game for new moteliers Richard and Clare Gallagher on opening the Argent Motor Lodge in 2012 and winning this year’s AA Traveller Supreme Host of the Year award confirms they’ve achieved their goal.

AA Traveller General Manager Moira Penman says the Gallaghers highlight how powerful customer service can be for any business – new or old.

“The sign on the wall that greets guests when they check in to the Argent Motor Lodge saying ‘arrive as strangers leave as friends’ reflects Richard and Clare’s values which their guests obviously appreciate.

“Being in close proximity to Waikato Hospital guests can include those with relatives in hospitals, business stays and travellers so having the ability to provide the right level of customer service and empathy.

“I congratulate Richard and Clare on their award and also congratulate finalists the Astra Motor Lodge and Paihia’s Pioneer Waterfront Apartments for their dedication and high level of hospitality provided to their guests,” says Ms Penman.

The judging panel was made up of representatives from the AA and AA Traveller, Qualmark, MANZ (Motel Association of New Zealand) and Inside Tourism.

AA Traveller supports domestic tourism in New Zealand by publishing and distributing more than three million maps and accommodation guides every year to assist motorists and visitors as they explore the country.

Ends

© Scoop Media

 
 
 
 
 
Business Headlines | Sci-Tech Headlines

 

Housing Policy: Auckland Densification As Popular As Ebola, English Says

Finance Minister Bill English said calls by the Reserve Bank Governor for more densification in Auckland’s housing were “about as popular in parts of Auckland as Ebola” would be. More>>

ALSO:

Crown Accounts: NZ Government Deficit Smaller Than Expected In First Half

The New Zealand government's operating deficit was smaller than expected in the first six months of the financial year, as the consumption and corporate tax take rose ahead of forecast in December, having lagged estimates in previous months. More>>

ALSO:

Fruit & Veg Crackdown: Auckland Fruit Fly Find Under Investigation

The Ministry for Primary Industries (MPI) is investigating a find of a single male Queensland fruit fly in a surveillance trap in the Auckland suburb of Grey Lynn... MPI has placed legal controls on the movement of fruit and some vegetables outside of a defined circular area which extends 1.5km from where the fly was trapped in Grey Lynn. More>>

ALSO:

Scoop Business: Westpac NZ Reaches $2.97M Swaps Settlement

Westpac Banking Corp’s New Zealand unit has agreed to pay $2.97 million in a settlement with the Commerce Commission over the way the bank sold interest rate swaps to farmers between 2005 and 2012. More>>

ALSO:

Going Dutch: Fonterra Kicks Off $144M Partnership With Dutch Cheese Maker

Fonterra Co-operative Group, the world’s largest dairy exporter, has commissioned a new dairy ingredients plant in Heerenveen, in the north of the Netherlands, its first wholly-owned and operated ingredients plant in Europe. More>>

ALSO:

Scoop Business: NZ Retail Sales Beat Estimates

New Zealand retail sales rose more than expected in the fourth quarter, led by vehicle-related transactions, food and beverages, adding to evidence that cheap credit and a growing jobs market are encouraging consumers to spend. More>>

ALSO:

Delivery Cuts Go Ahead: 'Government Money Grab' From NZ Post

"It's a money grab by the Government as the shareholder of New Zealand Post" says Postal Workers Union advocate Graeme Clarke about the changes announced by NZ Post. More>>

ALSO:

Get More From Scoop

 
 
Standards New Zealand

Standards New Zealand
 
 
 
 
 
 
 
 
Business
Search Scoop  
 
 
Powered by Vodafone
NZ independent news