Video | Agriculture | Confidence | Economy | Energy | Employment | Finance | Media | Property | RBNZ | Science | SOEs | Tax | Technology | Telecoms | Tourism | Transport | Search

 


Argent Motor Lodge New AA Traveller Supreme Host Of The Year

Argent Motor Lodge Wins The AA Traveller Supreme Host Of The Year Award!

Argent Motor Lodge in Hamilton are still celebrating after winning the prestigious AA Traveller Supreme Host Of The Year award in Taupo last week.

"To be recognised by leading organisations within our industry such as AA, Qualmark, MANZ (Motel Association of New Zealand) and Inside Tourism is overwhelming,” says Clare Gallagher, co-owner of Argent Motor Lodge in partnership with her husband, Richard.

Arriving back at Argent Motor Lodge the day after the awards ceremony and being able to share the news of the Award with our team and in-house guests was just so exciting. “Our feet have not touched the ground yet,” she said.

"We know how we like to be treated when we travel, and so we made the conscious decision to treat our guests in the same manner. Arrive as strangers, leave as friends - that is what we strive for every day.

“It’s bigger than just us though. We would not be as successful if we did not have such a wonderful team. We are so lucky to have staff subscribe 100 per cent to our values and whom take such pride in their work.

“We are just as equally proud of them for this achievement. To our landlords, Bill and Anne Luther, who took a punt on a couple with a young family, we are truly grateful. And of course, to our guests - past, present and future. Without them, we have nothing. So thank you to all who have stayed with us,” she said.

“And of course, to our children, family and friends - thank you all for sharing in the journey,” Clare said.

AA Traveller General Manager Moira Penman says the Gallaghers highlight how powerful customer service can be for any business – new or old.

“The sign on the wall that greets guests when they check in to the Argent Motor Lodge saying ‘arrive as strangers leave as friends’ reflects Richard and Clare’s values which their guests obviously appreciate.

“Being in close proximity to Waikato Hospital guests can include those with relatives in hospitals, business stays and travellers so having the ability to provide the right level of customer service and empathy.

“I congratulate Richard and Clare on their award,” says Ms Penman.

The judging panel was made up of representatives from the AA and AA Traveller, Qualmark, MANZ (Motel Association of New Zealand) and Inside Tourism.

AA Traveller supports domestic tourism in New Zealand by publishing and distributing more than three million maps and accommodation guides every year to assist motorists and visitors as they explore the country.

Contact Clare and Richard Gallagher at Argent Motor Lodge in Hamilton for your next trip to the Waikato:
Address: 27 Lorne Street, Hamilton, New Zealand
Website: www.argenthamilton.co.nz
Facebook: www.facebook.com/argentmotorlodge

ENDS

© Scoop Media

 
 
 
 
 
Business Headlines | Sci-Tech Headlines

 

Strike: Lyttelton Port Workers Vote To Escalate Dispute

Members of the Rail and Maritime Transport Union (RMTU) at Lyttelton Port today voted to escalate their industrial action. Around 200 RMTU members have been operating an overtime ban since 17 December and today they endorsed a series of full withdrawals of labour at the port. More>>

ALSO:

Scoop Business: NZ Dollar Falls To 3-Year Low As Investors Favour Greenback

The New Zealand dollar fell to its lowest in more than three years as investors sold euro and bought US dollars, weakening other currencies against the greenback. More>>

ALSO:

Scoop Business: NZ Govt Operating Deficit Smaller Than Expected

The New Zealand’s government’s operating deficit was smaller than expected in the first five months of the financial year as a clampdown on expenditure managed to offset a shortfall in the tax-take from last month’s forecast. More>>

ALSO:

0.8 Percent Annually:
NZ Inflation Falls Below RBNZ's Target

New Zealand's annual pace of inflation slowed to below the Reserve Bank's target band in the final three months of the year, giving governor Graeme Wheeler more room to keep the benchmark interest rate lower for longer.More>>

ALSO:

NASA, NOAA: Find 2014 Warmest Year In Modern Record

Since 1880, Earth’s average surface temperature has warmed by about 1.4 degrees Fahrenheit (0.8 degrees Celsius), a trend that is largely driven by the increase in carbon dioxide and other human emissions into the planet’s atmosphere. The majority of that warming has occurred in the past three decades. More>>

ALSO:

Scoop Business: New Zealand’s Reserve Bank Named Central Bank Of The Year

The Reserve Bank of New Zealand’s efforts to stifle house price inflation by using new policy tools has seen the institution named Central Bank of the year by Central Banking Publications, a publisher specialising in global central banking practice. More>>

ALSO:

Get More From Scoop

 
 
Standards New Zealand

Standards New Zealand
 
 
 
 
 
 
 
 
Business
Search Scoop  
 
 
Powered by Vodafone
NZ independent news