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Christchurch TOP 10 Holiday Park receives Supreme Award

5 August 2014

Christchurch TOP 10 Holiday Park receives Supreme Award

TOP 10 Holiday Parks announced the winners of their annual awards at a gala evening held at The Heritage Hotel in Auckland on Thursday 31 July. The awards recognise excellence and the achievements of the 49 franchisees throughout the country.

The Supreme Award – awarded to the overall best park, went to Christchurch TOP 10 Holiday Park. This park scored consistently across a range of categories including online sales, digital profile, branding, service and Qualmark rating.

“We run these awards to encourage and acknowledge the holiday parks which consistently excel at what they do. This year the judges were particularly impressed by Christchurch TOP 10 who have raised the holiday park experience bar by offering a world class holiday park experience across all of the 11 categories.” said TOP 10 Holiday Park CEO David Ovendale.

“Christchurch is the largest park in the TOP 10 group and faced a number of challenges post-earthquake and it’s great to see through hard work and tenacity that they scored consistently across all categories”, said Mr. Ovendale.

The park is run by second generation owners and siblings Jackie Anderson and Steve Gamble along with Jackie’s husband Dean Anderson.

“We’re so pleased to have won this award. It has been a tough couple of years but our staff has worked extremely hard and it is wonderful to be recognised for this achievement in a group where standards and expectations are very high. Being judged the ‘best of the best’ is a great honour,” said co-owner Jackie Anderson.

“We’ve focused on improving our guests’ experience including room refurbishments and a new online reservation system. This makes it even easier for online bookings and we get great customer insights and feedback through it. We added a giant chess set and interactive play equipment for our younger guests and we’re launching a new website in a few weeks,” said Ms Anderson.

Runner up to the supreme award was Hot Water Beach TOP 10. Opened six years ago the park was originally a 55ha paddock of grass and a small native plan nursery. Grant and Sheree Webster purchased the property with the sole purpose of developing a holiday park as there were very few accommodation options at popular Hot Water Beach. They also won for best branded park.

Other holiday parks to receive awards were:

AwardWinnerRunner up
Best Digital ProfileRotorua TOP 10Coromandel TOP 10
Best Branded ParkHot Water Beach TOP 10Franz Joseph TOP 10
Top Service AwardWaitomo TOP 10Christchurch TOP 10

The holiday park industry makes a significant contribution to the NZ tourism industry, with about 70% of users being domestic visitors and 30% international. The tourism industry is seeing significant growth in the Chinese visitor market. In response to this, TOP 10 Holiday Parks recently launched Chinese language content on its website to attract the growing Chinese visitor market and local Chinese domestic market.

About TOP 10 Holiday Parks
For over 30 years, TOP 10 Holiday Parks have set the standard for New Zealand Holiday Parks (camping grounds / motor camps), so you can be assured of great value for money and beautiful clean facilities. Forty nine New Zealand Holiday Parks offer fully integrated accommodation options, from motels and self contained units through to cabins, tent and powered sites (caravans, motorhomes, campervans and, RVs). www.top10.co.nz

ENDS

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