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New iPhone App reinvents voicemail for New Zealanders

New iPhone App reinvents voicemail for New Zealanders

14th August 2014

When almost every method of communication has been simplified thanks to technology, voicemail has remained clunky and cumbersome. But Touch Voicemail, a new iPhone app released by Hamilton company Bridge Point, promises to make retrieving voice messages as easy as reading a text.

Touch Voicemail is the first app in New Zealand to streamline the way Kiwis manage their voicemail. Instead of users calling their mobile provider and navigating through voice prompts to listen to messages, the app uses 3G or Wifi to pull voicemail messages directly into their phone. The user can then view their messages onscreen and manage them through the app.

“We found it strange and frustrating that everything on the iPhone was so easy, except for getting your voicemail messages,” says Bridge Point Director Ben Wilson. “A lot of people really hate voicemail, yet it’s a necessary evil if you get a lot of phone calls and messages.”

Uptake has been strong since the app was officially released in July, with particularly positive feedback from sales professionals and tradespeople. “We’ve also found it’s been popular among those who travel a lot – once the messages are on the phone, they can still be managed when the phone’s been turned to flight mode.”

Yet there is more to the app than ease of retrieving messages. For just $2.59 per month, or $24.99 per year, users can not only store and share as many voicemails as they wish on their device, but they can also create and save different greetings.

“Most people have a generic greeting message on their voicemail that is seldom changed,” says Wilson. “But Touch Voicemail lets you save multiple greetings and set them depending on circumstance. For instance, if you’re driving, you can create a message and let callers know that with a couple of taps. Or if you’re sick, you can tell people who to call instead of you.”

Two versions of the app are available: the full, paid-for version, and a basic free version, supported by ads. Touch Voicemail is available from the iTunes App Store at https://itunes.apple.com/nz/app/touch-voicemail/id829418460?mt=8

ENDS

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