25 August 2014
BNZ app delivers another NZ first making mobile top ups more mobile
Vodafone and 2degrees customers will find that staying connected is about to become even easier, and most importantly; instant. The latest capability added to BNZ’s award-winning mobile banking app will enable customers to instantly add credit to any prepay 2degrees or Vodafone mobile phone by simply entering the number of the phone they wish to top up.
The capability marks another New Zealand-first for BNZ. The bank was the first to introduce TradeMe payment capability to a mobile banking app and was the first New Zealand bank to allow small businesses to accept payment via a mobile phone with PayClip.
BNZ head of digital, Stephen Bowe says that to continue to support customers in an increasingly complex world, digital solutions are going well beyond traditional banking.
“With smart phones now central to people’s lives, this app update provides our customers with a convenient and simple way to top up their phone and stay connected,” says Mr Bowe.
Mr Bowe says that mobile phones have become one of the most important management tools for an increasing majority of New Zealanders.
“In the last financial year we saw mobile phones overtake internet banking as the most popular digital channel used by our customers when managing their money.”
Since launching mobile banking in June 2011, BNZ has seen mobile usage grow to account for 60% of the bank’s personal online banking.
“Staying connected is crucial, so it was a no-brainer to introduce capability to our banking app making it easier for our customers to do that,” he says.
The upgrade will be live this afternoon. Customers with the BNZ mobile banking app need only to ensure they have the latest version. The BNZ banking app is available free of charge on Apple App Store and Google Play.