Video | Agriculture | Confidence | Economy | Energy | Employment | Finance | Media | Property | RBNZ | Science | SOEs | Tax | Technology | Telecoms | Tourism | Transport | Search

 


Shark tops the charts in Australia and New Zealand

Shark tops the charts in both Australia and New Zealand leaving big name brands floored


Shark vacuum cleaners have floored their far better known competitors on both sides of the Tasman in an in-depth consumer satisfaction survey by independent brand-rating agency Canstar Blue.

Shark topped the charts for its products in Australia securing across-the-board 5-star out of 5-star ratings for all the categories surveyed: overall satisfaction; value for money; ease of use; noise; effectiveness; and size. Shark is the only vacuum brand to have secured such a faultless score since Dyson in 2011.

Pipped to the post were many better known brands, including Dyson, Hoover, Miele and Electrolux.

“To pick up five-star ratings across all categories is a truly outstanding achievement and a great endorsement of the Shark brand,” says Megan Doyle, Canstar Blue’s business unit leader. “This is an impressive win, especially given the wealth of healthy competition Shark faced. Congratulations to everyone involved, you are clearly keeping your customers very happy.”

Shark has also ranked the highest in customer satisfaction with canister and upright vacuums in a recent study undertaken in the US. The J.D. Power 2014 Vacuum Satisfaction Study, now in its third year, measures customer satisfaction by examining six key factors: performance, ease of use, features, styling and appearance, price and warranty.

Penny Bicknell, Category Marketing Manager, Household, for Brand Developers, which markets Shark’s products in New Zealand and Australia, says she’s thrilled with the double award. “Shark vacuum cleaners are the new kid on the block, it’s a fantastic product range and now we’ve got the research to prove it. An outstanding success for Shark and it makes us very proud to be associated with the product and knowing so many people are happy with their purchases.”
ends

© Scoop Media

 
 
 
 
 
Business Headlines | Sci-Tech Headlines

 

Gordon Campbell: On Tiwai Point (And Saying “No” In Greece)

Its hard to see how Rio Tinto’s one month delay in announcing its intentions about the Tiwai Point aluminium smelter is a good sign for (a) the jobs of the workers affected or (b) for the New Zealand taxpayer. More>>

ALSO:

Half Empty: Dairy Product Prices Extend Slide To Six-Year Low

Dairy product prices continued their slide, paced by whole milk power, in the latest GlobalDairyTrade auction, weakening to the lowest level in six years. More>>

ALSO:

Copper Broadband: Regulator Set To Keep Chorus Pricing Largely Unchanged

The Commerce Commission looks likely to settle on a price close to its original decision on what telecommunications network operator Chorus can charge its customers, though it probably won’t backdate any update. More>>

ALSO:

Lower Levy For Safer Cars: ACC Backtracks On Safety Assessments

Dog and Lemon: “The ACC has based the entire levy system on a set of badly flawed data from Monash University. This Monash data is riddled with errors and false assumptions; that’s the real reason for the multiple mistakes in setting ACC levies.” More>>

ALSO:

Fast Track: TPP Negotiations Set To Accelerate, Groser Says

Negotiations for the Trans-Pacific Partnership will accelerate in July, with New Zealand officials working to stitch up a deal by the month's end, according to Trade Minister Tim Groser. More>>

ALSO:

Floods: Initial Assessment Of Economic Impact

Authorities around the region have compiled an initial impact assessment for the Ministry of Civil Defence, putting the estimated cost of flood recovery at around $120 million... this early estimate includes social, built, and economic costs to business, but doesn’t include costs to the rural sector. More>>

ALSO:

Get More From Scoop

 
 
 
 
 
 
 
 
 
Business
Search Scoop  
 
 
Powered by Vodafone
NZ independent news