Scoop has an Ethical Paywall
Work smarter with a Pro licence Learn More

Video | Agriculture | Confidence | Economy | Energy | Employment | Finance | Media | Property | RBNZ | Science | SOEs | Tax | Technology | Telecoms | Tourism | Transport | Search

 

Companies receive Consumer Trusted accreditation


15 October 2015

Flick Electric Co. and Triton Hearing receive Consumer Trusted accreditation

Consumer NZ is delighted to announce electricity provider Flick Electric Co. and hearing health care provider Triton Hearing have received Consumer Trusted accreditation.

Launched in 2014, the Consumer Trusted programme is designed to advance the interests of New Zealand consumers by recognising businesses committed to delivering fair and exceptional customer experiences that go above and beyond minimum consumer law requirements.

Consumer NZ general manager – business Derek Bonnar is delighted to welcome these businesses into the Consumer Trusted stable. “Both of these businesses have clearly illustrated their commitment to providing exceptional customer experiences by working through the robust and detailed accreditation process,” Mr Bonnar said.

Flick Electric Co. CEO Steve O’Connor is pleased to achieve the accreditation. “We strive to give our customers a level of love and care they’ve never experienced before in the power category, so having Consumer NZ critique our practices, and provide constructive feedback, has been invaluable,” Mr O’Connor said.

Triton Hearing CEO James Whittaker said the recognition sets a new benchmark in the New Zealand hearing health care industry. “We have demonstrated through this rigorous Consumer Trusted process that we consistently put our clients, and the best hearing solution for them, before anything else,” Mr Whittaker said.

Advertisement - scroll to continue reading

Are you getting our free newsletter?

Subscribe to Scoop’s 'The Catch Up' our free weekly newsletter sent to your inbox every Monday with stories from across our network.

These additions bring the number of businesses accredited under the programme to eight, with a number of other businesses currently working through the accreditation process. “We look forward to growing the programme significantly over the next twelve months and continuing to recognise businesses that provide great customer experiences,” Mr Bonnar said.

Businesses with Consumer Trusted status are licensed to use the accreditation and the Consumer Trusted logo for marketing and promotions. The revenue generated goes straight back into funding the programme and increasing the scope of Consumer NZ’s product testing, advocacy and investigative work.


© Scoop Media

Advertisement - scroll to continue reading
 
 
 
Business Headlines | Sci-Tech Headlines

 
GenPro: General Practices Begin Issuing Clause 14 Notices

GenPro has been copied into a rising number of Clause 14 notices issued since the NZNO lodged its Primary Practice Pay Equity Claim against General Practice employers in December 2023.More

SPADA: Screen Industry Unites For Streaming Platform Regulation & Intellectual Property Protections

In an unprecedented international collaboration, representatives of screen producing organisations from around the world have released a joint statement.More

 
 
 
 
 
 
 
 
 
 
 
 

Join Our Free Newsletter

Subscribe to Scoop’s 'The Catch Up' our free weekly newsletter sent to your inbox every Monday with stories from across our network.