Video | Agriculture | Confidence | Economy | Energy | Employment | Finance | Media | Property | RBNZ | Science | SOEs | Tax | Technology | Telecoms | Tourism | Transport | Search


2degrees has the most satisfied broadband customers

26 February 2016

2degrees has the most satisfied broadband customers

2degrees has taken out yet another top accolade – this week honored with Canstar Blue’s 2016 ‘Most Satisfied Broadband Customer’ award.

The award comes just six months after 2degrees officially entered the broadband market with the launch of its consumer plans last July. The company earned 5-ratings for almost all categories in the Canstar Blue survey.

According to Canstar Blue’s General Manager Jose George, it’s the first time since 2011 that a major telecommunications company has won top honours.

“2degrees is obviously a crowd favourite as it was the only brand to be awarded a 5-star rating in any category, let alone six of them,” says Mr George.

"2degrees’ mantra has always been about keeping things simple, all while remaining affordable. Consumers appreciate that 2degrees always goes the extra mile in offering the best connection available, and upgrading customers for free if a better connection becomes available in the future."

2degrees CEO Stewart Sherriff says the result clearly demonstrates 2degrees is having an impact.

“This is a fantastic result for 2degrees. The team works very hard to deliver a great network and service, so a ranking like this from our customers shows we’re doing the right thing in an extremely competitive market,” he says.

“Since our launch as a full service telco last year, our focus has remained on providing great value plans and exceptional service to our customers. We are delighted this has been recognised in such a short time since launch and that our customers believe we are the industry leader not only in mobile, but also now in broadband. We will maintain that focus as we extend our offer to the business market this year.”

The Canstar survey is conducted by Colmar Brunton Australia across a representative sample of 2,500 New Zealand consumers, and is based on 1992 broadband user responses.


© Scoop Media

Business Headlines | Sci-Tech Headlines


Up 0.5% In June Quarter: Services Lead GDP Growth

“Service industries, which represent about two-thirds of the economy, were the main contributor to GDP growth in the quarter, rising 0.7 percent off the back of a subdued result in the March 2019 quarter.” More>>


Pickers: Letter To Immigration Minister From Early Harvesting Growers

A group of horticultural growers are frustrated by many months of inaction by the Minister who has failed to announce additional immigrant workers from overseas will be allowed into New Zealand to assist with harvesting early stage crops such as asparagus and strawberries. More>>


Non-Giant Fossil Disoveries: Scientists Discover One Of World’s Oldest Bird Species

At 62 million-years-old, the newly-discovered Protodontopteryx ruthae, is one of the oldest named bird species in the world. It lived in New Zealand soon after the dinosaurs died out. More>>

Rural Employers Keen, Migrants Iffy: Employment Visa Changes Announced

“We are committed to ensuring that businesses are able to get the workers they need to fill critical skills shortages, while encouraging employers and regions to work together on long term workforce planning including supporting New Zealanders with the training they need to fill the gaps,” says Iain Lees-Galloway. More>>


Marsden Pipeline Rupture: Report Calls For Supply Improvements, Backs Digger Blame

The report makes several recommendations on how the sector can better prevent, prepare for, respond to, and recover from an incident. In particular, we consider it essential that government and industry work together to put in place and regularly practise sector-wide response plans, to improve the response to any future incident… More>>