Strategies for growth help to secure momentum for BNZ
Strong underlying performance has seen the Bank of New Zealand (BNZ) report a statutory net profit for its banking group1 of NZ$451 million for the half year to 31 March, 2016.
“Our results reflect a clear focus on delivering our strategy and implementing it against a backdrop of a competitive environment and increased funding costs from offshore market volatility,” said CEO Anthony Healy.
“We have seen real momentum in our priority segments of housing and SME, with particularly robust volume gains in the important Auckland market. Progress has been made in customer satisfaction due to a clear focus on key end-to-end customer experiences and increased investment in our digital platforms and simplification agenda,” he said.
Key financial results:
(Note: comparisons are with six months ending 31 March, 2015, unless otherwise stated for both BNZ banking group and New Zealand banking operations)
BNZ banking group1
· Statutory net profit1 of NZ$451 million.
· Cash earnings2 decreased by NZ$22 million or 4.5% to $461 million reflecting increased collective provisions mainly due to the outlook for the Dairy industry.
· Common Equity Tier 1, Tier 1 and total capital ratios1 of 10.41%, 11.03% and 12.58%, respectively.
New Zealand banking operations3
· Underlying profit3 increased by NZ$9 million or 1.4% driven by improved revenue partially offset by an increase in expenses.
· Cash earnings2 decreased by NZ$14 million or 3.3% to $404 million, reflecting increased collective provisions mainly due to the outlook for the Dairy industry.
· Net operating income3 increased by NZ$17 million or 1.6% driven by growth in lending and deposit volumes partially offset by lower deposit and lending margin.
· Net interest margin3 decreased by fifteen basis points to 2.31% largely driven by lower deposit and lending margins and higher funding costs from heightened offshore market volatility.
· Operating expenses3 increased by NZ$8 million or 2.0% mainly due to growth in personnel to support priority growth segments, the investment programme to support those segments as well as regulatory spend.
· Charges for bad and doubtful debts3 increased by NZ$38 million or 82.6% as a result of increased collective provision charges, mainly due to the outlook for the dairy industry.
· Average customer deposits3 increased by NZ$2.7 billion or 6.0%, driven by a focus on higher quality personal deposits and managing deposit growth in line with asset growth.
· Average lending volumes3 grew by NZ$4.4 billion or 6.8%. Average housing volumes were up by NZ$1.7 billion or 5.3% and business lending by NZ$3.0 billion or 9.1%.
Commentary – Anthony Healy
“While there’s no question that it is a difficult time for many dairy farmers and their families, BNZ is well placed to continue supporting our farming customers with thoughtful advice and financial support.
“Our approach is a prudent one. BNZ’s agri book is diversified, and asset quality remains sound. We commenced reviewing our dairy portfolio 18 months ago, working with customers as we took a ‘lower for longer’ view of the sector. We have also doubled our collective provision for dairy to reflect this.
“We have been working with our customers to plan for a range of scenarios and the majority of our farmers are enacting those plans now. From a financial management perspective, they’re adjusting well, removing costs and, if they have to, selling non-core assets.
“We recently announced an investment in cloud-based farm accounting software provider Figured Limited, making it easier for farmers to work with their accountants, farm consultants, and rural bankers.”
“While demand, in part driven by continuing strong migration, is still high and the supply response is lagging, there will continue to be upward pressure on Auckland house prices.
“We have arrested our declining market share in housing. We attribute this to our increased focus on growing our share of the housing sector through a range of channels. We re-entered the broker market last year, supported by BNZ’s broker hub and we significantly expanded our mobile mortgage workforce. The success of this strategy is reflected in the volume gains we’ve achieved. Last month we announced a second broker partner, Mortgage Express, keeping us well-positioned to continue building momentum.”
“Our Auckland growth strategy has delivered strong volume growth within our existing risk appetite. We’ve targeted the SME and housing segments in Auckland and both have seen strong volume increases compared with last year.”
“The decrease in our market share for credit cards represents the tail end of our shift from Global Plus to BNZ Advantage. The majority of losses have been card-only customers who prefer Airpoints as a reward. Our BNZ Advantage proposition, which is wider than just credit card rewards, is resonating well with customers who prefer broader rewards and recognition. This includes the choice of cash back or Fly Buys at an accelerated rate, and being able to choose from a range of additional, exclusive rewards. We have enjoyed a 30% increase in retention of this high-value retail customer segment.”
Business and small business
“Our strength in SME, a sector integral for BNZ and the New Zealand economy as a whole, continues. We have hired 50 new small business bankers, including 20 people in a new hub in Hamilton, 10 people in Christchurch and the remaining 20 in Auckland. These strategic moves will ensure BNZ is well placed to maximise its strengths in a growing sector.”
“Digital is now the number one way our customers choose to bank with us, online and through the BNZ app. Around 86% of transactions in our own channels are digital, adding up to 11.6m sessions per month. Digital sessions increased 23% in 2015, mobile by 36%.
“We recently completed migrating all our customers to You Money, our award-winning digital banking platform. This has been well received by our customers.”
Inititatives for a
high-achieving New Zealand
“Our initiatives to support a high achieving NZ continue to roll out.
“Our community finance programme helps low income New Zealanders be good with money and we are working with our partners to expand the scheme. We estimate that our $500,000 of community finance lending over the past 18 months has saved our clients more than $280,000, compared with borrowing costs through alternative lenders.
“Our commitment to offer lending of more than $1 billion to small and medium business owners looking to grow, expand or export remains in place. This is in addition to our hiring of 50 more small business bankers.
“Housing affordability is an issue of immense social and economic importance, particularly in Auckland. BNZ has been busy working on housing affordability initiatives, including supporting housing development in areas such as Hobsonville and the Special Housing Areas, and working with Auckland Council and Beca to launch the Affordable Housing Development Guide. We are also funding a number of developers building affordable accommodation such as at the McClellan development in Takanini, and the Waimahia development in Weymouth. “
Capital and funding
BNZ maintains a robust capital structure, with a strong balance sheet that is well funded through diversified and stable funding sources. BNZ has been active in the domestic and offshore bond markets, issuing in JPY, USD, HKD and NZD currencies during the first half of this financial year. On 17 December 2015, the Banking Group issued $550 million of subordinated unsecured notes (Subordinated Notes) to the New Zealand public. The Subordinated Notes are treated as Tier Two capital under the Banking Group’s regulatory capital requirements.
BNZ’s Core Funding Ratio (CFR) of 86.6% exceeds the Reserve Bank of New Zealand minimum requirement of 75% as at 31 March, 2016. BNZ’s Common Equity Tier 1, Tier 1 and Total capital ratios of 10.41%, 11.03% and 12.58%, respectively, as at 31 March 2016 were well above the RBNZ minimum capital ratio requirements of 7.00%, 8.50% and 10.50%, respectively. Collectively, BNZ’s funding and capital position is supportive of BNZ’s long-term senior unsecured issuer credit ratings of AA-/Aa3/AA- (S&P/Moody’s/Fitch).