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Statement from Manpower New Zealand

[re. http://www.scoop.co.nz/stories/PO1612/S00163/call-centre-workers-contracts-end-2-weeks-before-christmas.htm]

MEDIA CONTACT

Statement from Manpower New Zealand

AUSTRALIA (13 DECEMBER 2016): There have been reports on the media this morning, making a number of claims in regards to Manpower New Zealand and its operations.

I would like to correct those claims and categorically reject the implications that may be generated from these statements. As the Managing Director of ManpowerGroup Australia and New Zealand I take these claims seriously and want to reiterate that we treat ALL our candidates with the utmost respect and take pride in being able to provide meaningful work opportunities, in safe work environments, paid fairly and on time. Every working day, our New Zealand team members dedicate themselves to securing meaningful work for our candidates.

In relation to the claim that people have lost their jobs in the lead up to Christmas without notification.

The roles which have been highlighted in the statements are, as all of the workers performing those roles are aware, of a temporary, casual nature. Each worker has been engaged with complete knowledge and understanding that this is the case. The contracts issued to all workers on this project make this very clear.

The client’s project requirements were expected to diminish on the lead up to the new year and workers were notified of this at the start and throughout the project. Obviously, due to the temporary nature of these roles and the functions being performed, the end date was dependent on the client requirements.

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As per is our practice staff will receive all wages and entitlements without any pre-conditions.

Secondly, in relation to those same roles having been relisted by Manpower New Zealand on a job board. This is absolutely not the case.

These roles have not been re-listed. The advertisement which is being referred to was originally placed in November and was to encourage applicants for other clients in New Zealand.

Thirdly, in relation to claims of site work operations at our clients premises.

Manpower New Zealand is responsible for the Health and Safety of all its workers including those it employs on behalf of clients. Obviously, our client supervises and manages those workers on a daily basis. We have received no complaints in relation to any work conditions and therefore cannot comment on that.

If anyone is concerned about hours of work, breaks, sick leave or any other possible entitlements then we would expect to hear from them. We have an obligation to our employees and as an ethical company we meet those obligations.

In regards to further complaints and queries from AAAP or individuals

We would urge any employees who have any queries to reach out to the relevant branch. I would also like to state to the AAAP that they should feel free to come to me directly. That would allow us to discuss not only these matters, but also the role that Manpower has in the community in terms of helping people find challenging, paid work.

-ENDS-


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