Video | Agriculture | Confidence | Economy | Energy | Employment | Finance | Media | Property | RBNZ | Science | SOEs | Tax | Technology | Telecoms | Tourism | Transport | Search

 

Aussies turn to Air New Zealand for satisfaction

21 November 2017


Aussies turn to Air New Zealand for satisfaction


When it comes to international air travel, Australians can’t get no satisfaction like the satisfaction they receive from Air New Zealand, with Roy Morgan Research statistics revealing the kiwi carrier to be Australia’s most satisfying international airline.

Air New Zealand’s “exceptional” customer satisfaction rating of 88.8% saw the airline finish first in Roy Morgan’s International Airline Customer Satisfaction Top 5, edging out a host of international and Australian airlines.

Air New Zealand Regional General Manager Australia Kathryn Robertson says the airline is fast becoming a fan favourite in Australia.

“Earlier this year Air New Zealand was also named most reputable company in Australia in the annual Australian Corporate Reputation Index and we’re chuffed with this most recent accolade.

“We’ve made significant investments in the customer space – including our modern fleet of Boeing 777 and 787-9 Dreamliner aircraft, our new lounges in a number of Australian and New Zealand ports, and technology to further streamline the airport experience.

“This outstanding customer feedback is testament to this, and to the hard work of nearly 12,000 Air New Zealanders who are focussed on delivering the best possible customer experience.”

The airline was also recently named 2018 Airline of the Year by AirlineRatings.com and Top Airline in the World by prestigious US magazine Condé Nast Traveler.

Ends

© Scoop Media

 
 
 
Business Headlines | Sci-Tech Headlines

 

Retail: International Websites To Pay GST

New rules would be aimed at imported goods valued at or below $1,000. Customs would retain responsibility for collecting GST on imported parcels valued more than $1,000. More>>

ALSO:

High-Level Advice: PM’s Business Advisory Council Membership Announced

The Prime Minister’s Business Advisory Council brings together a mix of experts, six women and seven men with small to large business experience, from across New Zealand, to provide advice. More>>

ALSO:

Improving: Report Shows New Zealand Air Quality 'Good'

Our air 2018, produced by the Ministry for the Environment and Stats NZ, shows that while some previously known issues persist, progress has been made and levels of some pollutants are declining. More>>

ALSO:

Greenpeace: Govt Extends OMV Exploration Permit

The Government has just granted oil giant OMV a two-year extension to drill in the Great South Basin, despite issuing a ban on new oil and gas exploration permits in April. More>>

ALSO:

Collective Bargaining For Contractors: Working Group's Model For Screen Sector

A recommended model to allow collective bargaining for contractors in the screen sector has today been unveiled by the Government-convened Film Industry Working Group. More>>

ALSO:

Kauri Dieback: DOC Closing Tracks To Protect Trees

The Department of Conservation will close 21 tracks across kauri land to help prevent the spread of kauri dieback. An additional 10 tracks will also be partially closed and the open sections upgraded... More>>