Video | Agriculture | Confidence | Economy | Energy | Employment | Finance | Media | Property | RBNZ | Science | SOEs | Tax | Technology | Telecoms | Tourism | Transport | Search

 

UK clamp down on Viagogo

UK clamp down on Viagogo

Concert-goers will be pleased to hear that the Advertising Standards Authority in the United Kingdom has clamped down on ticket resellers, such as Viagogo. It has issued instructions to four of the UK’s biggest ticket resellers (Viagogo, StubHub UK, Seatwave and Get Me In) to increase the transparency of fees and charges and prevent misleading advertising. Specifically, all ticket resellers will be required to make clear from the outset the total ticket cost, including the booking fee (inclusive of VAT), any applicable delivery fees and non-optional taxes. Also, information must be clearly provided about seat location, ticket restrictions and the original price of the ticket. The ASA has gone one step further with Viagogo, expressly banning it from calling itself an “official site” and claiming a “100% guarantee of entry” because both statements are misleading.

In New Zealand, the Commerce Commission is investigating Viagogo in the context of the Fair Trading Act. In the meantime, Commerce Commission is advising consumers to seriously consider whether it is worth the risk of buying from Viagogo.

The best advice: only buy tickets from primary sellers – visit the event’s official website and follow the link to buying tickets from there. Ticket resellers such as Viagogo can pay Google to have themselves appear first in a search, meaning that numerous consumers are wrongly assuming that Viagogo is an authorised primary seller.

If you have paid for tickets using a credit card, your bank may be able to help. Our quick guide on credit card chargebacks is on the Banking Ombudsman Scheme website here.

The Commerce Commission has information available on ticket resales here

ENDS


© Scoop Media

 
 
 
Business Headlines | Sci-Tech Headlines

 

'Visionary' Leaders: Primary Sector Council Announced

A group of visionary agribusiness leaders is set to help our primary sector capture more value from its work, Minister of Agriculture and Rural Communities Damien O’Connor says ... More>>

ALSO:

Land Report: Issues With Soil Degradation

An environmental report released today has found we are damaging and losing our soils and our native plants and animals. More>>

ALSO:

Water Quality Report: Cause For Optimism

National River Water Quality Trends released by Land, Air, Water Aotearoa (LAWA) this week, reveal that for all river water quality parameters monitored over a 10 year period, more sites were improving than deteriorating. More>>

ALSO:

IMF Report On NZ: Positive Economic Outlook

Minister of Finance Grant Robertson has welcomed the IMF’s Concluding Statement, released following its annual visit, which provides an independent assessment of the strength of the New Zealand economy. More>>

ALSO:

Retail Power Price: Review Panel Named

The Energy and Resources Minister Megan Woods has released the details of who will sit on an expert advisory panel which is tasked with leading a review into the price of electricity in New Zealand. More>>

ALSO:

Increasingly Disruptive Threats: Govt Cyber Security Refresh

Broadcasting, Communications and Digital Media Minister Clare Curran today announced a comprehensive refresh of New Zealand’s approach to cyber security. More>>

ALSO:


Regional Growth: Action Plan To Modernise Taranaki’s Economy

The Provincial Growth Fund (PGF) will invest up to $20 million to help future-proof the Taranaki region by diversifying its economy, creating additional jobs and leveraging off the strong base the region has established through its oil, gas and agricultural ... More>>

ALSO: