Modica Group platform becomes gateway for Salesforce SMS
Modica Group platform becomes gateway for Salesforce SMS plugin
Modica Group and NZ-based technology company CloudinIT have partnered to deploy Salesforce SMS plugin TXTinIT. The TXTinIT plugin allows Salesforce users to send and receive SMS messages to their customers and staff. Currently, over 50 Salesforce users use CloudinIT’s TXTinIT plugin.
Via Modica Group’s intelligent
messaging platform, TXTinIT will route messages such as
billing reminders, appointment reminders, support case
notifications and booking confirmations from Salesforce
users to their customers.
TXTinIT is integrated with
the Salesforce Process Builder allowing the plugin users to
schedule and automate SMS messages based on certain events
or time triggers.
CloudinIT chose Modica Group as one
of their suppliers because they support many New Zealand
carriers as well as international numbers.
“We’re
excited about working with Modica to provide seamless
solutions for our shared clients. Our TXTinIT product is the
perfect complement to the Modica Enterprise messaging
platform for those businesses that need savvy, reliable,
high frequency text campaigns working with the
Salesforce.com platform,” says Raymond Yong, Strategy
Director at CloudinIT.
Modica Group’s Partner
Development Manager, Phillip Linder, says he is delighted to
be partnering with CloudinIT.
"Their TXTinIT plugin
providing SMS capability to Salesforce instances is
technically superior to all others I have seen. There are
many enterprise customers using Salesforce, and adding SMS
capability will bring lots of improved workflows and
processes to them. Being able to do that in partnership
through the TXTinIT product is fantastic."
Established
in 2001, Modica's messaging platform is used by some of the
world's biggest enterprise organisations and brands to
deliver high volume, mission critical messaging
services.
ENDS