Video | Agriculture | Confidence | Economy | Energy | Employment | Finance | Media | Property | RBNZ | Science | SOEs | Tax | Technology | Telecoms | Tourism | Transport | Search

 

Avaya Launches UC and CC Cloud Solution

Avaya Launches UC and CC Cloud Solution in New Zealand
‘Powered by Avaya’ SaaS goes live to simplify the cloud transition for the country’s midmarket

Auckland, New Zealand, March 26, 2018Avaya (NYSE:AVYA) today announced the New Zealand availability of its ‘Powered by Avaya’ cloud offering. The service, launched in partnership with Pyrios, will provide midmarket organisations with a simple but comprehensive means of migrating to cloud-based unified communications (UC) and contact centre (CC).

The midmarket is a major economic contributor in NZ and represents one third of the nation’s GDP despite accounting for only 6.6 per cent of all businesses. However, this market sector is frequently overlooked as vendors either dedicate resources to large enterprise customers, or provide rigid, watered-down solutions that do not deliver the flexibility and scalability customers require.

‘Powered by Avaya’ is a software-as-a-service (SaaS) stack featuring customisable and flexible UC and CC designed specifically for the midmarket. The full range of solutions can be deployed on-premises, in a hybrid cloud setup or within a fully-hosted environment, with the ability for end users to manage their migration to the cloud at their own pace through a subscription-based model.

Avaya is working closely with Pyrios to enable channel partners to package ‘Powered by Avaya’ as a complete cloud solution. The initiative will leverage Pyrios’ long-standing expertise in systems integration to build innovative solutions that future-proof communications experiences. Partners will be able to value-add their own microservices to deliver end-to-end solutions for their customers.

With analyst firm Gartner predicting the public cloud services market increased by 18.5 per cent globally, and NZ recognised as a mature market, there is significant potential for channel partners that want to offer the same rich communications experiences customers expect from Avaya solutions delivered on-premises as cloud-based offerings.

The launch of ‘Powered by Avaya’ marks the expansion of Avaya’s existing hybrid cloud solution portfolio which also comprises the Avaya Oceana, Equinox and Breeze platforms. These solutions are developed to empower organisations to implement and capitalise from artificial intelligence (AI), machine learning, the Internet of Things (IoT), big data and other emerging technologies.

Robyn O’Reilly, Chief Executive Officer, Pyrios, said: “As a nation, New Zealand is among the leaders in the adoption of cloud-based services; from day-to-day applications right through to specialised solutions. Much of this can be attributed to the densely-populated midmarket, which inspires innovation and adaptability as organisations devise advanced strategies to compete in the fast-moving technology climate. As a system integrator, the launch of Powered by Avaya in this market allows Pyrios to essentially build a brand new business based on a network of channel partners that advances our existing as-a-service portfolio. This will also help our customers – particularly those in financial services, government, manufacturing and retail – speed up their own transformation projects within the cloud.”

Peter Chidiac, Managing Director A/NZ, Avaya, said: “New Zealand is a relatively small yet advanced technology market, and while organisations in the region have already implemented cloud strategies, there’s still a long road ahead. With continuous innovation in AI and IoT, and the expanding use cases for machine learning and blockchain, organisations will face new market challenges as they adapt to changing demands across UC and CC. We have launched Powered by Avaya to equip our partner network with a sophisticated and customisable toolset to build cloud-based communications solutions that allow our joint customers to transform effectively.”

© Scoop Media

 
 
 
Business Headlines | Sci-Tech Headlines

 

Land Report: Issues With Soil Degradation

An environmental report released today has found we are damaging and losing our soils and our native plants and animals. More>>

ALSO:

Water Quality Report: Cause For Optimism

National River Water Quality Trends released by Land, Air, Water Aotearoa (LAWA) this week, reveal that for all river water quality parameters monitored over a 10 year period, more sites were improving than deteriorating. More>>

ALSO:

IMF Report On NZ: Positive Economic Outlook

Minister of Finance Grant Robertson has welcomed the IMF’s Concluding Statement, released following its annual visit, which provides an independent assessment of the strength of the New Zealand economy. More>>

ALSO:

Retail Power Price: Review Panel Named

The Energy and Resources Minister Megan Woods has released the details of who will sit on an expert advisory panel which is tasked with leading a review into the price of electricity in New Zealand. More>>

ALSO:


Increasingly Disruptive Threats: Govt Cyber Security Refresh

Broadcasting, Communications and Digital Media Minister Clare Curran today announced a comprehensive refresh of New Zealand’s approach to cyber security. More>>

ALSO:


Regional Growth: Action Plan To Modernise Taranaki’s Economy

The Provincial Growth Fund (PGF) will invest up to $20 million to help future-proof the Taranaki region by diversifying its economy, creating additional jobs and leveraging off the strong base the region has established through its oil, gas and agricultural ... More>>

ALSO:

Winding Down Irrigation: Funding Ends For Crown Irrigation Investment

The Government has begun winding down public funding for large-scale irrigation through Crown Irrigation Investments Limited (CIIL), in line with the Coalition Agreement and the Confidence & Supply Agreement. More>>

ALSO: