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TINZ Awarded Outstanding International Travel Insurer

TINZ Awarded Outstanding International Travel Insurer

TINZ has been recognised as an insurance provider that offers Outstanding Value Travel Insurance for International Travel in CANSTAR’s 2018 star ratings for Travel Insurance. was awarded with five stars, after 65 travel insurance products from 34 New Zealand providers were researched and rated.

According to CANSTAR, five and four-star products should be on your shopping list as they represent the highest value for money for consumers. According to their ratings, these highly-rated insurers offer the top 10% of products in their field.

Natalie Ball, Director, said,

“We’re delighted to have been awarded for Outstanding Value for Travel Insurance! We’ve invested a lot into developing our product in the past year and it’s great to see that all our hard work and success has been acknowledged in the NZ marketplace through CANSTAR.”

“At TINZ, we’re deeply passionate about travel. We channel our energy into providing Kiwis with the best travel insurance that money can buy. Our tagline “Let TINZ worry about the unexpected stuff. Don't worry, just travel” represents our brand values. We want our customers to rest easy knowing that they’re properly protected when they go on holiday.”

“As a small team and fairly new player in the market, being awarded five stars for Outstanding Value means even more to us. And being recognised by CANSTAR, who have a fantastic reputation for conducting in-depth research in the New Zealand Travel Insurance market is something we’re very proud of.”

CANSTAR general manager Jose George said:

“New Zealand has a good-sized market when it comes to travel insurance. CANSTAR researched 34 providers so to be awarded Five Stars for Outstanding Value – International Travel, is testament to the strong products and services TINZ have developed since entering the market. Well done to everyone involved.”

Singing our praises

CANSTAR found that TINZ offered better value cover than its competitors in categories such as:

• Cancellation fees $25,000

• Accidental death cover $15,000

• Overseas Medical Fees Unlimited

• Repatriation Unlimited

• Overseas Dental Unlimited

• Luggage and Personal Effects $15,000

• Theft of Cash $250

• Rental Vehicle Excess $6,000

The 34 providers that were compared

1Cover | AA Insurance | Air Pacific | Air New Zealand | Air Vanuatu | American Express | Aon| AMI Insurance | AMP Bank | ANZ Bank | BNZ | Cigna Insurance | Columbus Direct Travel Insurance | Countdown | Chubb Insurance | CoverMore Travel Insurance | Comprehensive Travel Insurance | Downunder Insurance | Expedia | House of Travel | Southern Cross Travel Insurance | TINZ | nib | NZ Post | NZ Travel Insurance | STA Travel | State | Tower Limited | Travel Insurance Direct | Virgin Australia NZ| Webjet | Westpac | World Nomads | Worldcare

Ball says,

“What a complement to be awarded with the likes of Southern Cross, Cigna and Countdown who have been in the industry for years. It shows that understanding the needs of your customers and a lot of hard work really does pay off.”

About the CANSTAR Star Ratings

CANSTAR’s Travel Insurance Star Ratings use a rating methodology that compares both price and features across 65 products from a total of 34 providers. Their star ratings enable consumers to narrow their search to products that have already been reviewed, assessed and ranked. Ratings range from one to five stars.

Eligibility requirements for the Travel Insurance Star Ratings

To be eligible for CANSTAR’s Travel Insurance Star Ratings, all products must meet the following basic feature requirements:

• $1 million overseas medical and hospital cover per traveller (international destinations only)

• Coverage of repatriation and evacuation services (international destinations only)

• Coverage of luggage and personal effects

• Coverage of cancellation fees and loss of deposit

And, to be eligible for an Outstanding Value award, the provider must offer a policy with:

• A quote available for each profile considered for the award – single, couple, family (two adults and two dependents), mature single (aged in their sixties), senior single (70 years or older)

• A 24-hour emergency helpline available

• Ability to extend cover while travelling (international only)

• $5 million or more family overseas medical and hospital cover (international only)

• $5 million or more family cover for repatriation and evacuation services (international only)

• Included cover for claims arising from cruising holidays in domestic and international waters (cruise only)

• Availability to travellers aged over 70 (senior only)

CANSTAR 2018 Star Ratings Report

For more information on the 2018 star ratings report visit:

Rating Methodology

Singles (aged 18-59) Travel Insurance

Mature Singles (aged 59-69) Travel Insurance

Senior (aged 70+) Singles Travel Insurance

Families Travel Insurance

Couples Travel Insurance


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