Scoop has an Ethical Paywall
Work smarter with a Pro licence Learn More

Video | Agriculture | Confidence | Economy | Energy | Employment | Finance | Media | Property | RBNZ | Science | SOEs | Tax | Technology | Telecoms | Tourism | Transport | Search

 

Avis Named NZ's Most Trusted Car Rental Brand

Avis Named New Zealand’s Most Trusted Car Rental Brand

Avis Car Rental New Zealand has won the Reader’s Digest Most Trusted Brands Survey for the third time in five years in the Car Rental Companies category.

The Readers Digest Survey identifies the top Kiwi brands that consistently deliver to their customers. The annual, independent survey has been conducted for the past 18 years, giving New Zealanders the opportunity to vote for their favourite brands.

This was not the first time the honour was given to the mobility solutions provider; in 2014 and 2015, Avis New Zealand won the Reader’s Digest Most Trusted Brand Award. Furthermore, in 2016 and 2017, they were highly commended.

Avis New Zealand, General Manager, Bruce Vincer is delighted Avis has been recognised once again.
“The acknowledgment that consumers trust and value our services so highly is very important to our team and a wonderful reward for their ongoing commitment to one of our core values, ‘We Try Harder,’” said Vincer. “We couldn’t be prouder.”

Avis's customer loyalty and satisfaction has maintained a steady line of improvement, as evidenced by the Company’s Net Promoter Score (NPS) that measures customer ratings in areas which include rental agents' friendliness and understanding of individual needs, and their ability to clearly explain charges.

Avis also has a strong commitment to being green. Two additional hybrid models were introduced to its New Zealand fleet this year making it the largest fleet of hybrid rental vehicles available in New Zealand.

Advertisement - scroll to continue reading

Are you getting our free newsletter?

Subscribe to Scoop’s 'The Catch Up' our free weekly newsletter sent to your inbox every Monday with stories from across our network.

Louise Waterson, Managing Editor at Reader’s Digest, has commended all recognised brands in this year’s results.

“Once again, this year’s survey of New Zealand’s leading brands reveals the important role trust has in helping consumers decide which brand to choose. Trusted brands like Avis enjoy an enviable position.”

The award strengthens a strong year for Avis New Zealand. Earlier this year they also won the 2018 Reader’s Digest Quality Service Award in the Car Rentals Category. The Quality Service awards recognise companies which have gone above and beyond their customer’s expectations.

Avis will be officially recognised at the awards ceremony on Wednesday 30 May in Auckland.

-ENDS-

© Scoop Media

Advertisement - scroll to continue reading
 
 
 
Business Headlines | Sci-Tech Headlines

 
GenPro: General Practices Begin Issuing Clause 14 Notices

GenPro has been copied into a rising number of Clause 14 notices issued since the NZNO lodged its Primary Practice Pay Equity Claim against General Practice employers in December 2023.More

SPADA: Screen Industry Unites For Streaming Platform Regulation & Intellectual Property Protections

In an unprecedented international collaboration, representatives of screen producing organisations from around the world have released a joint statement.More

 
 
 
 
 
 
 
 
 
 
 
 

Join Our Free Newsletter

Subscribe to Scoop’s 'The Catch Up' our free weekly newsletter sent to your inbox every Monday with stories from across our network.