Financial Resilience vs Banks: stop indiscriminate selling
Financial Resilience vs Banks: MoneyHub demands banks stop indiscriminately selling financial products to everyone and anyone
MoneyHub is ramping up the publication of independent resources to guide New Zealanders through important financial decisions where objective information and transparency is lacking. Banks are heavily invested in extracting more and more money from their customers, and selling financial products fit for an individual’s needs may not be top of the list. MoneyHub is combatting the pressure to sell with a range of comparison guides to improve everyday financial resilience.
Citing a 2017 report from the Australian Centre of Social Impact, Financial Resilience is a combination of an individual’s ‘Economic Resources’, ‘Financial Knowledge’, ‘Access to Financial Products’ and ‘Social Capital’.
MoneyHub Senior Research Christopher Walsh said:
“The ability to meet living expenses is a huge issue for middle New Zealand right now, and the ability to raise funds for an emergency is being stretched. We’re not impressed when we hear of banks yet again putting profits before people and aggressively selling irrelevant (and expensive) financial products to our most vulnerable fellow Kiwis and leaving them short of money and ultimately worse off”.
“Financial Resilience is also built from having the right insurance, banking and credit products and services. MoneyHub’s leading page on car insurance, for example, is attracting thousands of users every week, informing readers about their options and saving them money”.
“MoneyHub has heard from New Zealanders nationwide who have been pestered at banks when it comes to being offered insurance. We want to bring this situation into the public domain to get the banks to stop this behaviour, or at least give the customer the right never to be asked. In some cases, we’ve heard of people buying policies out of politeness because the bank teller had helped them with their standard query”.
“First Union’s recently published survey data confirms that overall, 87% of respondents who work for a number of banks reported feeling pressure to sell financial products; and 92% feel the same or more pressure to sell financial products than they did a year ago (50% more; 42% the same). The survey results suggest it is profits before people on planet bank”.
The responses by Bank were as follows:
|Bank||Do you feel pressure to sell financial products?||Do you feel more, less or the same pressure to sell financial products now than you did a year ago?|
|ANZ||Yes – 82%||More – 45%|
|No – 18%||Same – 45%|
|Less – 10%|
|BNZ||Yes – 93%||More – 64%|
|No – 7%||Same – 32%|
|Less – 4%|
|Westpac||Yes – 89%||More – 40%|
|No – 11%||Same – 50%|
|Less – 10%|
Source: First Union, June 2018
“Transparency of financial products is generally lacking in New Zealand. An individual’s willingness to seek financial information is an essential factor for improving financial resilience, and for this reason we’ve invested heavily in our online resource being easy to navigate and ultra-fast to display on any device. Whether it’s insurance, banking, investing or everyday money saving, MoneyHub is aggressively researching and publishing comparisons and guides that empower individuals and families”.
“Like mortgages and other lending, banks ultimately have a responsibility to make sure that the customers who buy their add-on financial products like insurance have sufficient financial resources to meet their everyday needs”.
“We’re doubling down on the publication targets for guides of financial products and services in Q2 and Q3. We aim to give our users the confidence to buy and use financial products and services, strengthening their financial resilience”.
About MoneyHub: MoneyHub is an independent financial comparison website, with an average of 75,000 unique users per month. More: MoneyHub
The Coalition Government’s Economic Plan is transitioning the economy to be more productive, sustainable and inclusive to tackle New Zealand’s long-term challenges. More>>
- The Nation - Simon Shepherd Interviews Grant Robertson
- BusinessDesk - NZ dollar hovers near 4-yr low after IMF statement
- NZ Govt - Business tax changes back Kiwi companies to grow - NZ economy backed by international report - Funding boost for Technology Incubators
- National - So-called economic ‘plan’ is weak and underdone - New Zealand economy should be doing better
- NZ Taxpayers' Union - Government’s tweaks to business tax a fantastic initiative
“Service industries, which represent about two-thirds of the economy, were the main contributor to GDP growth in the quarter, rising 0.7 percent off the back of a subdued result in the March 2019 quarter.” More>>
- Out-Link - Gross domestic product: June 2019 quarter | Stats NZ
- BusinessDesk - NZ economy grows 0.5% in June quarter, beating expectations
- National - Don’t blame President Trump for slowing economy
- ACT - Labour's big government economic policies continue to fail
- Kiwibank - Kiwi economic growth slows. We need fiscal caffeination
- NZ Taxpayers' Union - Weakening economic growth shows need for tax cuts
A group of horticultural growers are frustrated by many months of inaction by the Minister who has failed to announce additional immigrant workers from overseas will be allowed into New Zealand to assist with harvesting early stage crops such as asparagus and strawberries. More>>
- National - Employers pen open letter to Minister in ‘desperation’
- ACT - Dismissive Minister out of touch with reality
- Bayleys - Labour issues in booming sector
At 62 million-years-old, the newly-discovered Protodontopteryx ruthae, is one of the oldest named bird species in the world. It lived in New Zealand soon after the dinosaurs died out. More>>
- MARKET CLOSE: NZ shares buoyed by prospect of low rates 9:07 PM | BusinessDesk
- NZ dollar bounces off four-year low; seen weaker 8:26 PM | BusinessDesk
- Strong appetite for investments that deliver social impact 7:37 PM | University of Auckland
- Vector urges regulatory change due to low-interest-rates 7:11 PM | BusinessDesk
- Govt moves against Supreme Court 'black hole' tax ruling 7:10 PM | BusinessDesk
- Qantas CFO Race Strauss to join A2 Milk as CFO 7:08 PM | BusinessDesk
- Climate Committee seeks data, evidence 7:07 PM | BusinessDesk
- Rain, strong winds and snow in store for the coming week 1:06 PM | MetService
- Technology Fails and Creates Superhybrid Mosquitoes 20/09/19 | GE Free NZ
- New Zealand has a new insect and it’s named after a hobbit 20/09/19 | Bio-Protection Researc...
- Preventing climate change cheaper than dealing with damage 20/09/19 | University of Queensla...
- Hon. Eugenie Sage at WasteMINZ Conference and Expo 19/09/19 | WasteMINZ
- Sunny weekend ahead as days grow longer 19/09/19 | MetService
- Making better food choices with mindfulness 19/09/19 | University of Auckland