Workplace safety more than “box-ticking compliance"
New Zealand tech company WhosOnLocation has a vision to transform safety and security culture with user-focused people presence management technology.
“We’re seeing more and more that our customers want an integrated mobile experience. One of the benefits is that mobile gives them that extra touch point for keeping their people safe in emergencies or isolated working conditions,” says CEO Darren Whitaker-Barnett.
Whitaker-Barnett acknowledges that many systems, processes and applications can feel like “a box-ticking compliance exercise.” This is exactly what WhosOnLocation wants to steer clear of with the re-development of their mobile application, WolMobile.
As the first step in a series of major changes planned for WolMobile, WhosOnLocation have just released push notifications for visitor and contractor arrival alerts, free for all user accounts.
“We recognize that many higher security facilities do not allow visitors or contractors past the lobby or reception area until a staff member has met them,” Whitaker-Barnett says.
“Push notifications will help organizations better track visitor and contractor arrivals, improving efficiency and experience for both hosts and site guests.”
Previously, mobile notifications for visitor or contractor hosts were sent by SMS, with no fallback method if notifications were unable to be delivered.
Push notifications improve deliverability of arrival notifications for hosts by adding an extra delivery method. In the first instance, arrival notifications will trigger a push notification via the WolMobile application. If undelivered within one minute, WhosOnLocation will automatically send the notification via SMS.
Whitaker-Barnett anticipates that push notifications will significantly reduce costs for those users currently sending high volumes of SMS messages.