Video | Agriculture | Confidence | Economy | Energy | Employment | Finance | Media | Property | RBNZ | Science | SOEs | Tax | Technology | Telecoms | Tourism | Transport | Search

 

Kiwibank to go cheque-free from 2020

Kiwibank today announced it will go cheque-free from 28 February 2020. Over the nine-month transition period, the New Zealand-owned bank has committed to supporting impacted customers as they move to faster, safer, and cheaper payment options.

“Stopping our cheque service wasn’t an easy decision to make. However, for the past five years, the use of cheques has been steadily declining. With less than one percent of Kiwibank payments now made by cheque, we’ve come to a tipping point. We’ve chosen not to invest in a shrinking service and outdated technology, instead we’re moving forward and equipping customers for a world that is increasingly digital,” said Kiwibank CEO Steve Jurkovich.

Last month Kiwibank partnered with Digital Inclusion Alliance Aotearoa and is supporting Stepping UP, an initiative that provides free, community-based training that works to build digital skills and knowledge in communities.

“Online tools can offer a more convenient and cheaper customer experience, but there can be barriers to usage. This new partnership is about making sure all Kiwis have the same opportunity to build their online skills, feel more included and gain confidence. It will also mean they have access to cheaper and faster financial products and be confident they are doing so securely,” Mr Jurkovich said.

Kiwibank has worked with Stepping UP to design and develop online banking training. The free banking workshops will be piloted in several regions before going nationwide through Stepping UP’s 120 community partners. Training venues include public libraries, schools, and community centres around the country.

“We understand cheques may still play a role in the day-to-day lives of some of our customers. For this reason, we wanted to provide customers with plenty of time to prepare for this change,” Mr Jurkovich concluded.

Customers that have used cheques more than five times over the past year will be receiving personal letters advising them of the change. Kiwibank will also work with business customers and large cheque issuers, including government departments, through the nine-month transition period.

How the phasing out of cheques will work:

• After 30 September 2019 Kiwibank won’t issue cheque or deposit books.

• After 28 February 2020 cheque deposits will not be accepted into a Kiwibank customer account; other banks may stop accepting Kiwibank cheques.

• After 28 February 2020 Kiwibank will stop providing Bank Cheques.

For more information on the change customers can visit: https://www.kiwibank.co.nz/cheques


ends

© Scoop Media

 
 
 
Business Headlines | Sci-Tech Headlines

 

Toxicology Tests Planned: Dead Rats Washed Up On Beaches

As many as 600 rats washed up on Westport's North Beach over the weekend to the horror of locals. DOC said they may have been killed by a recent 1080 poison drop 140km away and washed down the Buller River after heavy rain battered the coast. More>>

ALSO:

Transition To Low Carbon: Mineral And Petroleum Resource Strategy

Responsibly Delivering Value – A Minerals and Petroleum Strategy for Aotearoa New Zealand: 2019-2029 has been developed to provide the direction for the sector in the transition to a low carbon and productive, sustainable and inclusive economy. More>>

ALSO:

MethaneSAT: Methane Satellite Mission Control In New Zealand

Mission Control for an international space mission to help tackle climate change will be based in New Zealand, with the Government putting $26 million towards the state-of-the-art satellite...More>>

ALSO:

Real Estate: Late Spring Surge

The continued shortage of quality real estate listings, coupled with record low mortgage interest rates have combined to add some zing to the property market over October. More>>

Wellbeing Stats: Finances Less Terrible And Less Great

According to results from the General Social Survey, the proportion of people who felt they had enough or more than enough money to meet everyday needs increased from 51 percent in 2008 to 63 percent in 2018, Stats NZ said today. More>>

ALSO: