Video | Agriculture | Confidence | Economy | Energy | Employment | Finance | Media | Property | RBNZ | Science | SOEs | Tax | Technology | Telecoms | Tourism | Transport | Search

 

Ezispeak to provide telephone interpreting services

A new supplier will soon be offering telephone interpreting services across the public sector, replacing Language Line, which closes when funding finishes on 30 September 2019.

Australian company Ezispeak, will be offering on-demand telephone interpreting services for government agencies, accessible 24 hours a day, seven days a week, in over 180 languages from 1 October 2019.

“We are very excited about these service improvements. The large number of languages available and the fact that agencies will be able to access an interpreter for their clients 24/7, all of this will be a major benefit for non-English speakers in New Zealand and their ability to access public services and information,” says Andrew Lockhart, National Manager.

“Interpreters have been a very important part of this process. We have committed to growing the pool of local interpreters during the contract term. To assist this we have established an interpreter development fund to support local interpreters to gain the required skills and experience.”

The services will be provided to eligible public sector agencies through an open syndicated contract.

Agencies outside government can access the services through a participating agency they work with; they may also choose to contract with other providers of telephone interpreting services, including the new provider.

MBIE will move across to Ezispeak mid-September 2019, followed by other agencies on 1 October 2019. Details on how to sign up to the new telephone interpreting service are on the MBIE website.


© Scoop Media

 
 
 
Business Headlines | Sci-Tech Headlines

 

Up 0.5% In June Quarter: Services Lead GDP Growth

“Service industries, which represent about two-thirds of the economy, were the main contributor to GDP growth in the quarter, rising 0.7 percent off the back of a subdued result in the March 2019 quarter.” More>>

ALSO:

Pickers: Letter To Immigration Minister From Early Harvesting Growers

A group of horticultural growers are frustrated by many months of inaction by the Minister who has failed to announce additional immigrant workers from overseas will be allowed into New Zealand to assist with harvesting early stage crops such as asparagus and strawberries. More>>

ALSO:

Non-Giant Fossil Disoveries: Scientists Discover One Of World’s Oldest Bird Species

At 62 million-years-old, the newly-discovered Protodontopteryx ruthae, is one of the oldest named bird species in the world. It lived in New Zealand soon after the dinosaurs died out. More>>

Rural Employers Keen, Migrants Iffy: Employment Visa Changes Announced

“We are committed to ensuring that businesses are able to get the workers they need to fill critical skills shortages, while encouraging employers and regions to work together on long term workforce planning including supporting New Zealanders with the training they need to fill the gaps,” says Iain Lees-Galloway. More>>

ALSO:

Marsden Pipeline Rupture: Report Calls For Supply Improvements, Backs Digger Blame

The report makes several recommendations on how the sector can better prevent, prepare for, respond to, and recover from an incident. In particular, we consider it essential that government and industry work together to put in place and regularly practise sector-wide response plans, to improve the response to any future incident… More>>

ALSO: