Scoop has an Ethical Paywall
Work smarter with a Pro licence Learn More

Video | Agriculture | Confidence | Economy | Energy | Employment | Finance | Media | Property | RBNZ | Science | SOEs | Tax | Technology | Telecoms | Tourism | Transport | Search

 

Air New Zealand’s Economy Skycouch™ wins global award

Media release

11 September 2019


Economy Skycouch Infant Harness

Air New Zealand has taken out a top product award for the enhancements it’s made to its Economy Skycouch™ to cater for the airline’s youngest customers.

The airline was presented the APEX/IFSA Best Product or Service award at the Airline Passenger Experience Association (APEX) Awards in Los Angeles.

The enhancements to the Economy Skycouch™ include introducing a dedicated infant harness allowing infants to remain lying down throughout the cruise phase of flight, new infant pod, and modifications to the existing Skycouch Cuddle Belt which mean two children can share the Skycouch lying side by side.

Air New Zealand General Manager Customer Experience Nikki Goodman says the airline is delighted to take out the new APEX/IFSA Best Product or Service Award which recognises innovations in passenger comfort.

“We know our customers love our Skycouch which helps make it easier for families travelling with young children, and even more so since we introduced these enhancements for our youngest travellers. It’s fantastic to be recognised for these improvements at the APEX Awards.”

Air New Zealand was also one of 25 airlines to receive the prestigious APEX Five Star Global Rating at the awards – the airline industry’s rating programme based solely on verified passenger feedback.

More than one million flights were rated by passengers across nearly 600 airlines from around the world between July 2018 and the end of June 2019 based on their flight experience, seat comfort, cabin service, food and beverage, entertainment and Wi-Fi.

Ends


Advertisement - scroll to continue reading

Are you getting our free newsletter?

Subscribe to Scoop’s 'The Catch Up' our free weekly newsletter sent to your inbox every Monday with stories from across our network.

© Scoop Media

Advertisement - scroll to continue reading
 
 
 
Business Headlines | Sci-Tech Headlines

 
GenPro: General Practices Begin Issuing Clause 14 Notices

GenPro has been copied into a rising number of Clause 14 notices issued since the NZNO lodged its Primary Practice Pay Equity Claim against General Practice employers in December 2023.More

SPADA: Screen Industry Unites For Streaming Platform Regulation & Intellectual Property Protections

In an unprecedented international collaboration, representatives of screen producing organisations from around the world have released a joint statement.More

 
 
 
 
 
 
 
 
 
 
 
 

Join Our Free Newsletter

Subscribe to Scoop’s 'The Catch Up' our free weekly newsletter sent to your inbox every Monday with stories from across our network.